Bruce Laga

Another fantastic experience at DCH Honda of Paramus. Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people the Ralph was great. I walked in without an appointment battery trouble. They were so busy, but Ralph,service adviser took care of me. Great people there on top of everything. And. koodo's to Tracy who stepped in at the end and took care of my paperwork overall great experience. More

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I had an Excellence Experience with DCH Paramus Honda! All the managers, specialists, and advisors in sales/service/finance department were amazingly trustworthy, polite and attentive to my needs. Honda! All the managers, specialists, and advisors in sales/service/finance department were amazingly trustworthy, polite and attentive to my needs. They went above and beyond with all my questions and concerns. I look forward to working with them again for any sales/service needs. I would highly recommend this dealership to everyone! I truly appreciate the exceptional customer service I received from Omari Addision, Laura Gonzalez, Robert Luthcke, Bruce Laga, Matthew Hunziker, and Shadi Saadeh! More

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Beware of these up-sellers! My 75+ year old mom took her 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking 10+ year old Honda in because the car alarm was going off all night and she had no idea why. Instead of offering to disconnect the alarm or checking her key fob for a malfunction, DCH told her she needed new door locks at the cost of $1000+! She unfortunately said yes without consulting with me first. How dare you, DCH Paramus Honda, take advantage of a senior citizen living Social Security check to Social Security check! More

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Service Department, attention to detail DCH Paramus Service Department, team effort, they went the extra mile to be sure the car repair was completed in a timely manner and everything was in DCH Paramus Service Department, team effort, they went the extra mile to be sure the car repair was completed in a timely manner and everything was in working order. I highly recommend DCH Paramus Honda. More

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New car purchase I went to dch honda , i was helped by diego,Brianna and Hamad. I had the best experiance with my purchase. I would recommend dealing with the 3 of th I went to dch honda , i was helped by diego,Brianna and Hamad. I had the best experiance with my purchase. I would recommend dealing with the 3 of them More

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Above and Beyond Service I have never seen a company care as much for customer service as have witnessed today. Earlier this week, I ran into an issue with my car. Water found I have never seen a company care as much for customer service as have witnessed today. Earlier this week, I ran into an issue with my car. Water found its way into my car due to a loose grommet. Not understanding how that could've happened or who was at fault, Bruce Laga explained to me my situation. He explained to me what was the best course of action and took care of problem. They immediately contacted me the same day to rectify my frustration. They kept me in the loop on the steps they needed to take to make sure that I remained satisfied. This team made sure that a valued customer is well taken care of. I'm sorry for ever doubting you guys and I will continue being a loyal customer. Thank you again to Bruce, Terrence, and Ralph. More

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