"Great response until sale was complete "
I bought my car with the promise of fixing my mirror control and buffing out a couple scratches. Signed an I owe you this much down dealer owes me these repairs...... He said the parts will be in next week and he would let me know. One week later I ask for update no response. He texts me when he needed some info for the bank then responded to my text. Two weeks go by no call so I text him. No response for a week. Call him he declines to talk. Text me it’s been a crazy couple weeks and can he call me back. I say ok. Text a week later no response a week later no response. Over a month and a half later no response. I am busy I don’t have time to track down someone who made a promise and won’t keep it. Guess they will not be getting any more business from me or referrals.
"Great customer service.. "
Everyone at the dealership was very friendly. Had lots of laughs while I was there. Was offered water and snacks and the process didn’t take long at all.
"Great Car Buying Experience"
I didn’t know what to expect when I walked into the dealership looking to buy my first vehicle. Bryan was very friendly, professional and informative. He explained everything and went over options. He wasn’t aggressive and made me feel comfortable the entire time. This experience surpassed all my expectations! Thanks Bryan and the VA Beach Audi team!
"Great experience "
Great service. Great help. Very understanding. I thought I wanted one car but changed my mind after seeing another car. I was get frustrated with myself. But they were very understanding and remained helpful and thoughtful. I got the car I wanted, at the price I needed.
Other Employees Tagged:
"Bryan was amazing!"
I wasn’t even expecting to buy a car today, but Bryan went out of his way to find me an awesome vehicle. He let me go on a few test drives until I found one i fell in love with. He found me the perfect 2015 volkswagen passat. Amazing car that was within my budget and everything I asked him for. He was so quick— yet thourough with every part of the deal. Leslie was awesome when it came to the financial part of the process, she explained everything in detail and answered every question I had. Highly recommend Checkered Flag and Bryan! So happy and excited about my new vehicle.
Other Employees Tagged:
"Excellent customer service "
- First Audi
Being so disappointed with BMW dealer ship, getting the worst customer service ever after being their customer since 2002 (5 BMWs).
I visited Audi Dealership and Bryan greeted me and he was so informative , patient and helpful.
In couple of hours he found the right car within my budget and I drove away with my first Audi.
Even , the days after , he was assisting me with all the questions.
"Deal surpasses Tysinger"
Bryan deserves all the credit. Very well-informed and a pleasure to work with. Great job getting a deal together in a timely and fair manner. He was patient and accommodating when I had a question or request. I would recommend Bryan and Audi Virginia Beach to anyone I know looking for a car.
"Great experience buying my first Jaguar!"
Bryan was extremely helpful and made my car buying experience effortless! He was thorough, knowledgeable, efficient, and provided excellent customer service. Thank you so much!
"Professional and friendly service "
Got a great deal on a brand new car thanks to Bryan he relentlessly worked with his manager to give me a price I was comfortable with for an amazing car loaded with all the features I wanted. Friendly staff and a well maintained facility.
"Buying a car with a child in tow! "
I came into the dealership on a busy Saturday with my seven year old and Bryan was able to give me a great trade in price, along with finding me a vehicle to get the most bang for my buck! He was very patient with my daughter, and tried to get us out of there as soon as he could! The whole experience was stress free and on Monday AM we had a brand new car, sparkling clean!