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Randy Kuehl Honda

Cedar Rapids, IA

4.8
4,932 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

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4,932 Reviews of Randy Kuehl Honda

April 12, 2024

Quick and efficient service. I have my oil change at Kuehls for a couple years and excellent service. More

by peacock_pant21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McCuskey
April 05, 2024

Good, helpful,clean. knowledgeble, love it,great people,the only place I take my Honda More

by cac1735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Busch, David McCuskey, John Geiger, Gunnar Monson
April 04, 2024

Always responsive and friendly. Bought my second Honda from Chanin (and third overall) and received great service and follow up. I highly recommend them. More

by POLSON51955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, John Geiger
March 30, 2024

Very prompt service and very clean and good quality and always nice and good snacks More

by Joe Conway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Geiger
March 28, 2024

The staff is always friendly. I have had pleasant experiences each time I have gone in. The prices are fair and I appreciate the comfortable lounge and that there is a shuttle ava More

by ammer333
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember.
March 28, 2024

I have used the service department many times at this dealership and I am done! It seems after every visit something else is wrong with my vehicle. This has been to the point that after having an oil l More

by HondaOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Geiger
Apr 03, 2024 -

Randy Kuehl Honda responded

Dear HondaOwner, We as the Randy Kuehl Honda Service Team apologize for your most recent service visit. This is not the way we conduct a customer experience at the dealership. Having identification would help us look into your history for any possible coverage the replacement engine may have for your vehicle. Also, the engine overheating is indicative of a possible bigger issue. We would like to provide you some diagnostic for this issue to identify the failure or defective part(s). Please reach out to us as an engine overheating should be diagnosed sooner than later. We request you reach out to Paul in the service department to provide us another chance to make this right. We take our treatment of customers' very seriously and look forward to hearing from you soon. Randy Kuehl Honda Parts and Service Team

March 23, 2024

The service team is always responsive and professional. I won't have my vehicle serviced anywhere else! More

by SUEWILKINSON116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Geiger
March 22, 2024

Great service! Staff was very knowledgeable and professional. Would recommend them any day of the week! More

by ifarlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunnar Monson
March 15, 2024

Service was great. Everything went smoothly and they gave me an accurate time estimate on when my car would be finished. More

by Shannon Grogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McCuskey, John Geiger
March 12, 2024

Randy Kuehl Honda's service department is always prompt and courteous. I have a 2022 Civic, and I have not serviced it anywhere but Randy Kuehl. More

by djp
Recommend Dealer
Yes
Employees Worked With
John Geiger
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