Byron Melendez

Danu your such a great employee. ..I appreciate everything you've done for my family ..I appreciate everything you've done for my family More

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I have a best experience by Kelly's customer service,thank you Koeppel Nissan service. service,thank you Koeppel Nissan service. More

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I've been getting vehicle's serviced at koeppel for years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion years; the staff takes the time to explain in detail the time-line of the vehicles condition and strive to get you on your way in a timely fashion More

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I`ve been a customer of Koeppel Nissan for 10 years and have been completely satisfied with the quality of service and the level of courtesy from both the sales team (Danny Colon) and the service dept. tea have been completely satisfied with the quality of service and the level of courtesy from both the sales team (Danny Colon) and the service dept. team. No matter how busy they are they take the time to treat me as if I'm the only customer in the room. I would recommend Koeppel Nissan to my family and friends. More

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I had a 7:30 am appt. I started to go home but I was told my inspection & oil change would take 2 hrs so by the time I got home I would have to turn around and come back. I brought my ipad to do work while I my inspection & oil change would take 2 hrs so by the time I got home I would have to turn around and come back. I brought my ipad to do work while I waited. When I arrived to the waiting area there was only 4 people so I figured it would be quick. The ran out of seats. When they wanted to show me something about the lock on the car I got up and lost my seat. I sat in an office after that which was fine until they brought in a woman and her son who didn't stop talking on the phone, so much so, I couldn't concentrate on the work I was trying to get done. I didn't receive any updates to let me know why it was taking so long after an initial call to let me know about brakes and wipers. I thought the tech was almost done at that point but he hadn't really started at 9:45. I received no updates to let me know what was going on. I had to call the service rep at 10:30 asking where my car was. He said the paperwork was coming upfront. Then after I paid I had to complain because no one was bringing the car to me. It took me another 30 minutes to get out of there. I normally have a good experience so I say I will recommend, but if this continues I will say no. More

by MYGIRLEEZ Verified Customer Verified Customer

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I love the staff here! It’s a very welcoming environment and they keep me updated every step of the way. Not to mention, the free car wash is a plus. and they keep me updated every step of the way. Not to mention, the free car wash is a plus. More

by Cinthia Ruiz Verified Customer Verified Customer

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I went in and was immediately welcomed with a smile. The environment and the workers are just extremely amazing, they were all super helpful and kind! environment and the workers are just extremely amazing, they were all super helpful and kind! More

by Odagled Verified Customer Verified Customer

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Very straight forward, great service and I've been dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years. dealing with them for at least 25 years. No complaints. Excellent. Sales people and management are great. Looking forward for the next 25 years. More

by Tinggrace8 Verified Customer Verified Customer

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Always a good experience. Fast, reliable service. One of the girls in service could be a little more friendlier but it’s all good. I need an oil change so I’ll be there soon. the girls in service could be a little more friendlier but it’s all good. I need an oil change so I’ll be there soon. More

by CALPRES8 Verified Customer Verified Customer

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Everyone is so helpful and professional. When I get my car serviced, I have had no issues. My car us usually ready when they say it will be. car serviced, I have had no issues. My car us usually ready when they say it will be. More

by TOPAZN14 Verified Customer Verified Customer

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