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C.K. Thakkar
C.K. Thakkar, Service Manager, Volkswagen of Crystal Lake
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C.K. Thakkar

Service Manager

Volkswagen of Crystal Lake

5213 Northwest Hwy
Crystal Lake, IL 60014

Contact Me

C.K. has 16 years of Volkswagen service department experience. If you're looking for someone that knows your VW inside and out, please give us a call. C.K. will make sure your vehicle is cared for and whether you need regular VW maintenance or more extensive repairs, will get you back on the road quickly.

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3 Reviews of C.K. Thakkar

January 09, 2019

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"Car problems"

- Jc20013

I had to bring my VW in for a several leaks. I worked mostly with xx. Absolutely fantastic, he treated me like I was the only customer he had to work with. I was given a loaner car, kept informed about how long it might take to order the parts and when my car would be ready. Great experience during a stressful time.

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Yes

Other Employees Tagged: Dean

October 02, 2018

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"service is what matters"

- cranberries02

I like Volkswagens, I have over 277,000 miles on my old one, and recently purchased a used one that had a service issue that was a bit out of the norm. (It was not purchased at this dealership) I understand that things take time, and that it was a unique situation, but C.K. in the service department lied to me, was rude, and not helpful at all. I do have to add that the receptionist, porter & mechanic that I spoke to were all very pleasant and helpful. EDIT 10/9/18 - The Location Manager reached out to me to remedy this situation. I am happy with the outcome. Thank you.

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No

May 24, 2018

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"Serviced my 12 Passat. "

- Strep

Couldn’t be happier with the service I received. Staff was helpful and prepared for my arrival. I decided to look for new options to trade in and got the information I needed from the sales staff without pressuring me to try to but

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Yes

Other Employees Tagged: Trevor Awe, Dan Brzozowski

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