CARLOS LOPEZ
CARLOS LOPEZ at Cowboy Toyota
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CARLOS LOPEZ

SERVICE ADVISOR

Cowboy Toyota

9525 E. RL Thornton Frwy
Dallas, TX 75228

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5.0
61 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

23 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

5.0

61 Reviews

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61 Reviews of CARLOS LOPEZ

March 12, 2024

Dealership Rating
Employee Rating

I only take my 2014 Prius to Cowboy Toyota for service because I trust their team and I never get asked by someone if I want to buy a new car. They have great waiting areas with fast wifi if you need to w More

by ErinDaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Cowboy Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Erin, and look forward to your next visit.

December 19, 2023

Dealership Rating
Employee Rating

Pedro was phenomenal! Overall a great buying experience. This is my third time buying from them. Love the staff More

by fowlerd91
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pedro Cachay

Dec 20, 2023

Cowboy Toyota responded

We are so glad that we had the opportunity to work with you, and that Pedro could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 15, 2023

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Employee Rating

I called and took my Toyota in for service and my appointment was made quickly with very little wait time. My service was completed on I as on the road again. More

by Prose5025
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Justin Auchter

Nov 15, 2023

Cowboy Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2023

Dealership Rating
Employee Rating

Carlos is always very helpful and great to work with. Shelley is also great to work with. More

by tpa11003
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 05, 2023

Cowboy Toyota responded

Thank you for taking the time to leave us a five-star rating. We will share your comments with our team, and we look forward to working with you again.

October 21, 2023

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The people at the dealership were most friendly & helpful. I enjoyed the experience. Thank you, Cowboy Toyota More

by vhopwoodinc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 22, 2023

Cowboy Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 28, 2023

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Employee Rating

Fourth Toyota I have had with them, we always receive excellent service and they make the buying/trade process simple and quick! More

by HeatherV
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ivan Williams

Sep 29, 2023

Cowboy Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Cowboy Toyota, Heather, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2023

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This dealers ship is one of the best Toyota dealerships in Texas. I highly recommend ! More

by elvisjimenez525
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Aug 31, 2023

Cowboy Toyota responded

Thank you for choosing Cowboy Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Elvis, and we hope to see you again!

July 25, 2023

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Employee Rating

Luis Santos es muy servicial y muy amable, fue muy paciente al ayudarnos. Excelente servicio. More

by Karen12ruizc
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Jul 25, 2023

Cowboy Toyota responded

Thank you so much, Karen, for your review! We are so glad that Luis had the opportunity to work with you, and we are thrilled that you found your experience with us here at Cowboy Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

July 19, 2023

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My experience has been excellent! Luis Santos is always polite and very helpful. He takes the initiative to greet and offer his assistance. More

by angelica0310.b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Santos

Jul 19, 2023

Cowboy Toyota responded

Thank you for taking the time to share your feedback with us, Angelica. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 13, 2023

Dealership Rating
Employee Rating

Billy Goss, the best person to help you get the best deal for your dream truck! Awesome attitude and very patient! Did everything he can to explain to my mom and I all the information needed to purchase with More

by KingPham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2023

Cowboy Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Cowboy Toyota.

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