CARYN GOMEZ

Angelo is the most amazing salesman I ever dealt with - I bought a car for my daughter a year ago and he helped us tremendously and made our sale so smooth - not only that but yesterday my daughter had an is bought a car for my daughter a year ago and he helped us tremendously and made our sale so smooth - not only that but yesterday my daughter had an issue with her car battery ( her fault ) and Angelo walked her through the process of getting the car towed to the dealership and getting it fixed in no time and got the car back to my daughter in no time - Angelo you have our family s business forever - 10 stars ⭐️ More

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One of the worst car experiences I have ever had. I should have realized from the beginning that I was being taken advantage of. I am coming in as a mother to buy my 16 year old son a safe car and I should have realized from the beginning that I was being taken advantage of. I am coming in as a mother to buy my 16 year old son a safe car and I think they smelled blood in the water and were ready to pounce. I negotiated a used car "out the door" price over the phone with Caryn Gomez( who indicated she would be there to meet me, but was gone when I arrived) to save time when I got there. I took the Subaru Crosstrek for a ride with Dan Muller, my sales person, who, when the car was loud, told me the only reason the tires were running "loud" was because US 19 was repaved so that was a normal sound. I was then introduced to a group of 3 men, one of which told me that since I was buying "as is" he wanted me to know the tires were bad. I agreed that we would buy our own tires after that. Being a trusting customer, if they knew the tires were bad, I assumed that meant the rest of the car was fine or they would have told me so. On their website they indicate "All incoming used cars undergo a rigorous inspection process that ensures our vehicles meet — and exceed — your expectations. Holding our inventory to the highest standards possible guarantees that you enjoy peace of mind and comfortable travel." So I finish the deal and drive home, with the tires still running loud. (And by the way, the supposed detailing they did to the car resulted with trash bags in the back compartment and a filthy dirty center console and side door pockets.) I then took it to a local technician to have the tires replaced when I was informed that the loud sound was not from the tires but the control arms and bad wheel bearings which would be $2,000 to repair. I called back Lokey and talked to both Dan Muller and Christian West who made me feel awful and was so rude about my concerns that I was in tears when I hung up. The Lokey group prides themselves on being a family run business that stands behind their cars, but I am here to tell you that the staff at this Nissan dealer are only out for the bottom line and don't care who they hurt in the process. More

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Excellent liberty excel great awesome smart clean me apple day today and I love it so far I have a good day and I apple day today and I love it so far I have a good day and I More

by REALESTATEWITHGABLEEAVes Verified Customer Verified Customer

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Dealership great. .sales honesty sucks..dishonest markups..lost me as customer over it and did not bat an eye .sales honesty sucks..dishonest markups..lost me as customer over it and did not bat an eye More

by jesterzuck Verified Customer Verified Customer

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Satisfied, happy, pleased, comfortable, awesome. Cat,dog,frank,red,green,blue,pink,silver, yellow, blue Cat,dog,frank,red,green,blue,pink,silver, yellow, blue More

by REALESTATEWITHGABLEEAVes Verified Customer Verified Customer

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Very professional staff and fast service. Car clean and I am so glad with my Nissan Car clean and I am so glad with my Nissan More

by lilianaetango Verified Customer Verified Customer

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I’m happy with their service . . and I recommend them to anyone who wants to fix their car. . and I recommend them to anyone who wants to fix their car. More

by Ermir Verified Customer Verified Customer

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Great intro and follow through…hope to upgrade vehicle to newer Mercedes. Mike B xyz. newer Mercedes. Mike B xyz. More

by Mike Verified Customer Verified Customer

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I came in with my 21 Rogue stalling & doing the same thing It keeps doing. With In an hour they had me back on the road🥰 thing It keeps doing. With In an hour they had me back on the road🥰 More

by effieja23 Verified Customer Verified Customer

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Lokey Moters is a first class operation. They bend over backwards to make sure the customer is truly satisfied. My sales associate, Aaron Cheeko did everything with in his power to make They bend over backwards to make sure the customer is truly satisfied. My sales associate, Aaron Cheeko did everything with in his power to make sure I was totally satisfied. He taught me how to navigate the interior of my new car's panel. It is rare in today's world to find a company that is Customer friendly. They provide coffee, water, pastry, sodas. I was treated like a queen. I am a lifetime Lokey Customer. More

by jdober36 Verified Customer Verified Customer

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