"Amazing sales team! "
I am extremely impressed with the staff and sales team at Colonial Volkswagen of Medford. They quickly understood what I was interested in, formulated an impressive lease deal and found a car within 24 hours. They were very helpful in completing paperwork, doing much of it after hours. I worked with Caduste and Jason, who were both wonderful. Jason worked on formulating an offer after hours and on his day off. Caduste was so helpful at the dealership, getting the whole team on board. I am excited to be able to service with this team in the future and feel fortunate enough to have worked with a great sales team. I highly recommend Caduste and Jason, they went above and beyond!
"Caduste Best Customer Service! "
He went through everything in the car and telling me how awesome the tiguan. He knows his cars from a GTI to a Tiguan. With his knowledge we brought the Tiguan. Thank you for helping us, Caduste!!!
"Colonial VW- 5 stars!"
Jason and Caduste were the best! Efficient, professional and honest. A grade A car buying experience! If you would like to buy a VW, go to Colonial VW in Medford!
I worked with Caduste Michaud who was and is very professional throughout the whole experience. I test drove a new 2018 vehicle, and while the vehicle was not in when I test drove it, Caduste, through out the whole process, kept me informed of what was going on and when I could expect the vehicle to arrive. I would highly recommend working with Caduste as well as everyone I encountered at Colonial VW, as the whole process was incredibly seamless.
"Excellent service, above and beyond "
- Adam Elmasry
Caduste stepped up at a moments notice when I needed someone to drive my vehicle up to New Hampshire after the purchase was finalized, and having no involvement with the process before this. This shows excellent character and would recommend him to anyone. This act was above and beyond and very much appreciated.
"Very Nice and helpful!"
I am leasing a new 2017 Jetta SE and it took less than 2 hours to test drive, appraise and get the process taken care of. Excellent service from both Caduste and Derek! Thanks guys!
Other Employees Tagged:
"Caduste was great to work with the leasing of my 2017 Jetta"
Great experience working with the folk @ Colonial. Would do it again. Caduste was a gentleman and worked well with me not only on the leasing of my new vehicle but also the trading in of my older VW.
"Knowledgeable, helpful and outgoing"
Caduste was great! He was outgoing and humorous while also professional. He knew all about Volkswagen and was very helpful. Felt right at home as soon as we walked in the door. Caduste and the rest of the staff did their best to work with us and make our experience memorable. Thank you!!!
"Rude, even to a returning customer"
Came in ready to buy, no test drive even needed, and I have previously purchased a car here several years ago. All that was needed was to agree on a price. Met with a long wait, lots of questions as to the what and why I wanted the model selected, then lots more waiting before finally getting a price and the manager tells me that MSRP was the best deal I would find anywhere, no willingness to move on price. Thanks but no thanks....
Miserable overall experience, my wife and left feeling pretty unhappy with the whole thing. So we quickly found the identical spec car at another dealer a week later, quickly agreed to $3k under sticker and bought it on the spot.
So much for rewarding dealership loyalty. Will never use this dealer or recommend it again.
Caduste sold my daughter a car at Colonial VW in Medford his customer service was excellent the staff was very friendly and my daughter got a good deal.