"Amazing Service. "
They work with you and they’re very helpful. I would recommend them to anyone looked to get a vehicle without any trouble. Loved them.
Carl Bates was everything a salesman should be
He covers all points from A -Z
I’m very satisfied besides wishing I could afford the Impala lol
"Quality and Service"
I found my Tiquan on Lou Bachrodt's website, sent an inquiry, and received a follow up call the next day. Carl Bates was the sales associate that helped me purchase the vehicle. He was well informed and very personable. He put me at ease immediately and worked hard to get me in the right car at the right price. If you are looking for a quality certified car go to Lou Bachrodt and ask for Carl Bates...you won't regret your choice!
"Excellent customer service! "
My husband and I had a great experience with Carl and Fil! The purchasing process was easy and little stress! Thank you!! We appreciate it!
"A Confident buying experience. "
I was at my wits end shopping for a car, this was the last place I was going to for the day and it should have been my first!! I was greeted by Carl who just seemed to calm all my frustrations that I had the past two days with other car dealers. He gave me the best price for my trade in right off the bat, more than what I was looking for! Allowed me to drive the car over the weekend to make sure it’s what I wanted. It’s used so I understood some ware but when I went to pick it up, they worked to make it look like it just come out of the factory showroom floor. I love driving this camaro, I feel safe and confident in it and I feel confident I made the right choice to pick something FUN thanks to Carl.
Carl Bates the sales consultant was very professional and curtious. He took time and listened to what I was looking for and found exactly what I wanted. He was very knowledgeable about all the vehicles. I look forward to another purchase down the road. THANKS AGAIN CARL!!
"True customer service "
We were very pleased with the service we received at Lou Bachrodt auto mall our sales person Carl Bates was by far the best salesman I have ever had to do business with and has won my business from now on.
"Carl Bates heard my request!!"
I got what I wanted in a vehicle and more! I got the color, the shiny handles, back up camera, low miles in addition to remote start, but moreover a great price, interest rate and affordable monthly payments!! Carl I sincerely thank you for hearing my request and making sure it was fulfilled in my Buick Encore!! Your taking the time to explain “the details” where I could make an informed decision was exceptional. A big “THANK YOU” to the entire Bachrodt team that made my dream a reality!!
Other Employees Tagged:
My sales rep was Carl and he was excellent! He really took the time to make sure I understood everything. He went above and beyond with this sale and I appreciate him! Todd the GM was great as well he kept my best interest in mind and was able to get me the monthly payments I needed.
Other Employees Tagged:
Great experience and went home with the car i wanted at the payment i wanted. All employees were helpful and friendly! I would recommend them to anyone looking for a new or used car.