156 Reviews
Write a Review156 Reviews of Carl Durant
June 09, 2023
I came in for a software upgrade and so many other things were addressed as well. Wiper blades changed. Oil and other fluids topped up. Wheel rotation performed. Car wash done. And a road test to crown it al were addressed as well. Wiper blades changed. Oil and other fluids topped up. Wheel rotation performed. Car wash done. And a road test to crown it all. All while while I continued to work in the guest lounge. Awesome!!! More
June 07, 2023
It’s so easy to get service at this dealership, from the efficiency of my service coordinator(Carl) to the speed and workmanship of the techs and the excellent shuttle service! It is becoming difficult to g efficiency of my service coordinator(Carl) to the speed and workmanship of the techs and the excellent shuttle service! It is becoming difficult to go elsewhere for service! More
Other Employees Tagged: Jason and the other shuttle driver
July 09, 2022
This is our 4th time using Bridgewater Volvo, (1 purchase and 3 leases). We first went to this dealership when we lived in New Brunswick and purchased a S60, we have since moved to Teaneck and continue to ma and 3 leases). We first went to this dealership when we lived in New Brunswick and purchased a S60, we have since moved to Teaneck and continue to make the 1 hour drive to lease and service our XC90s. There are plenty of Volvo dealers/service centers in our area, one just 9mins away, but the team at Bridgewater makes us feel like family and that is so important to us! From Reception to Service, everyone is FANTASTIC! We just picked up our new SUV today (7/9/22) and when we walked in we were greeted by the amazing receptionist with the brightest smile and before we could even say that we were there to pick up our car, Josh greeted us by name, said that our SUV was ready and he would be taking us through the new features, pairing our phones, installing the app and assisting us with our car seat and mirror settings, talk about top of the line service, thank you Josh! While Josh transferred our plates and re-installed our e-z pass, we met with Steve Dolly to go over the final details and protection plans for the vehicle. We always appreciate working with Steve, he takes the time to explain everything and is honest, it is not about the sale with him, it is about making sure we are comfortable with the decisions we are making and what makes sense for our lifestyle. Thank you Steve, for always keeping it real! And last, but certainly NOT least, is Dominick DiFalco, our MVP, our treasure, the reason why we drive the hour! Today, he greeted us with a bottle of wine and flowers to congratulate us on our new lease, he is the most considerate individual you will ever meet in a dealership. He makes the effort to make the personal connection, he always asks how our kids are doing, he sends us emails during the holidays, lets us know about any loyalty programs that are taking place and he sporadically checks in just to say hello and see how we all are doing especially during COVID. Dominick never lays on any salesman's pressures, he wants us to be happy, confident and satisfied in our car choice as it is a commitment. He is a GEM, a GENTLEMAN and a GIFT and for that we are forever GRATEFUL and will continue to drive the 50miles to purchase, lease and service our Volvos! More
Other Employees Tagged: Al Cologna , Dominick DiFalco, Steve Dolly, Josh (Car onboarding specialist)
October 28, 2021
I leased a car in 2012 from this dealership, working with Dominic Difalco and the Sales and Finance group at Volvo Cars of Bridgewater. Dominic is really one of the reasons I decided to get another Volvo, h Dominic Difalco and the Sales and Finance group at Volvo Cars of Bridgewater. Dominic is really one of the reasons I decided to get another Volvo, he exemplifies the highest standard of honesty, courtesy and genuine concern for his customers; you don't find those qualities much these days. At the end of the lease I liked my C70 so much I purchased it. Nine years later I decided I wanted to update to a car with all the new features currently available. Back I go to Volvo and Dominic. The entire process was no pressure, stress free and resulted in the leasing of a beautiful S60. I leased because I'm still hoping Volvo will bring out a new convertible and if they do you can be sure I'll go back to Dominic, Steve and the entire group at Volvo of Bridgewater. A special tip of the hat to Carl and Nuno in the Service Department. I never had any repairs but I always took my C70 to the dealer for the routine maintenance and they're the best! Of course the new car won't need an oil change for 10,000 miles so I won't see the folks in service for a while. As long as I'm in New Jersey, I'll be a loyal customer. More
Other Employees Tagged: Jim Cole , Dominick DiFalco, Steve Dolly, Nuno Ferreira
June 03, 2021
Outstanding sales and service folks and experience we always enjoy. This is our 5th Volvo from Bridgewater Volvo. Always pleased and expectations always met and exceeded. always enjoy. This is our 5th Volvo from Bridgewater Volvo. Always pleased and expectations always met and exceeded. More
Other Employees Tagged: David Long, Al Cologna, Jim Cole , Steve Dolly
May 29, 2021
Bridgewater Volvo has always been excellent. 2 vehicles currently leased from there and I had previously leased 3 others and never encountered anything but excellence. I highly recommend visiting them for currently leased from there and I had previously leased 3 others and never encountered anything but excellence. I highly recommend visiting them for new car needs as well as services. More
Other Employees Tagged: David Long, Al Cologna, John Maxton, Jim Cole , Steve Dolly
May 13, 2021
The Bridgewater Volvo team have done an excellent job! Fast service done right. All was explained before and after. I highly recommend and will continue to work with these professionals. Fast service done right. All was explained before and after. I highly recommend and will continue to work with these professionals. More
Other Employees Tagged: David Long, John Maxton, Jim Cole
May 05, 2021
Always a pleasant experience with John Maxton in Sales and the service team consisting of Jim Cole, Carl Durant, Nuno Ferreira and George. Like they say, service sells the next car. These guys get it! and the service team consisting of Jim Cole, Carl Durant, Nuno Ferreira and George. Like they say, service sells the next car. These guys get it! More
Other Employees Tagged: John Maxton, Jim Cole