"Great Toyota Service!"
Carl Maratta at Hartford Toyota is a top of the line service adviser! Always courteous, provides reliable estimates and goes out of his way to make the whole experience a pleasant experience!
- Donna E.
Hartford Toyota takes care of its customers. This is my second purchase from the dealership and I have always been treated fairly and efficiently by all the staff. Top Notch and Professional from start to finish. Customer Service.... Service.. and Sales are # 1.. They make a great team.. Donna E.
I have been dealing with Chip and the guys at HTSS for almost 15 years. I will not go anywhere else. There honesty and expertise is unparalleled. Peace of mind is everything. Knowing these guys are there makes this possible.
"Excellent maintenance care and check up "
My dad comes here all the time and I go with him to translate. The people here are very servicial and are helpful in every way. He has never had a problem since buying his SUV last year. I feel like we are family coming in every appointment. The wait might be long sometimes but it is worth it!
"Professional and Helpful"
- Murali TP
Thisady was very helpful in arranging for the test drive multiple times. We were helped through out the process and our questions were answered promptly. We needed another test drive before making our decision and Thisady was extremely helpful in arranging for the same. We received a competitive price and are completely satisfied with our purchase.
"How fantastic the customer service is "
Lisa Taylor is the best she is professional and gets the problem solve.she doesn't just get the problem but she makes you feel welcome and taken care of. carl is super u need a great job done Carl's the man if carl say 12 o clock your car will be ready it will be and paper work all in order and ready to go. I love Toyota Camry I will keep recommending Toyota Camry to everyone I know. you want the best find Lisa & carl great team 😃😃
"Get your Toyota serviced here!"
My wife fell in love with the Rav4 Limited in a special color combination. Buying process was very rapid and (my fault) should've been more carefully researched. We paid about $4700 more than we could have if we'd gone about 10 miles farther away to another dealer. No biggie -- more detail about the purchase experience later.
That being said, the *real* reason to come here is Chip Benyi -- the Service Manager. He is a wonderful person. Prior to working at Hartford, he was employed by Hoffman. We've known him for years. His pleasant, professional demeanor and eagerness to surpass customer expectations is amazing -- and trickles down to all employees in the Service department.
Pricing for dealer servicing here shouldn't frighten you -- compare. We actually find that we save money (and gain peace of mind) by having our car serviced here (oil change price is lower than almost anywhere else for Synthetic oil). We just put four new tires on -- and they beat the "discount" competitors for the OEM tires.
It's now long after our 5 yr/50000 mile warranty, and we're still getting the car serviced regularly at Hartford Toyota. Their new service facility makes it a breeze to visit, and is very comfortable if you must wait.
"Got to give thanks , when thanks is due"
I want to thank Carl Maratta for the excellent service that he has provide me with throughout the years. I own a 2005 Rav 4 and Carl has been helping me maintain it for years. Carl is friendly, thoughtful, caring, and kind. He has always made sure that I get excellent service. I want to say thank-you so much and just wanted him to know that I appreciate all that he has done for me.
- Sienna Guy
Carl Maratta keeps my Sienna in great shape and I trust him. For more than 20 years you folks have been great!!! It keeps me coming back.
"Ten Stars!! Must visit!"
Superstore folks ( Richard McAllister and Muhamed ) were very helpful and provided a great buying experience for me. They were able to locate the vehicle of my choice and went out of the way to make it easy for me.
A must visit facility for both Buying and Servicing experience.
The double bay servicing center is really a Carl's Express service.