Carlos Guzman
Carlos Guzman at Jeff Haas Mazda
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Carlos Guzman

Service Advisor

Jeff Haas Mazda

11222 Katy Freeway
Houston, TX 77043

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47 Reviews
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47 Reviews

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47 Reviews of Carlos Guzman

June 29, 2022

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Employee Rating

Have been dealing with Carlos Guzman for 10 years. Bought 2 Mazdas from Jeff Haas in 2012. Carlos has always handled my service needs and alerted me when any issue needed to be addressed. He is just p More

by Marla1855
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 30, 2017

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Employee Rating

Excellent service Very courteous dealer rep. He kept me informed of anything including a recall on my car I wasn't aware of and offered me a loaner car so I didn't have More

by halejandro9447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 24, 2017

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Employee Rating

The Best Mazda Place In Town Jeff Haas Mazda is, by far, the best Mazda dealership in, and around Houston. We purchased a new Mazda6 in 2012 and we are still delighted with our M More

by RQueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Allan Hempel

May 19, 2017

Dealership Rating

Relaxed I always have a stress less experience. Carlos is friendley and exacting. They do a great job to get you in and out. Thank you Carlos and Mazda. More

by Mazda Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 19, 2017

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Employee Rating

Consistently great service and getting treated like family I am a 30 year resident of Houston and 80% of that time I have had a Mazda that I bought or serviced at Jeff Haas Mazda. Reason being the service is t More

by Taha Shipchandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 13, 2017

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Employee Rating

Great Service again! Mr. Carlos Guzman does it again. He is the reason why I take my car for service every time I need something done. Great service and always keeps me ha More

by Gabbyman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 06, 2017

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Employee Rating

Carlos Guzman = The reason I drive Mazdas Carlos Guzman is my go-to Service Rep. He is the reason why I (and my family) have continued to purchase Mazda vehicles over the past 15+ years. I kno More

by Melinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 25, 2016

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Employee Rating

Excellent customer service team Since 2008, I've bought 3 cars so far from Jeff Haas Mazda... one of the main reasons I returned to Jeff Haas was the service department. My first se More

by Rolf84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 16, 2016

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Employee Rating

Look no further, Carlos is the best of the best. I am very picky when choosing a place to service my vehicle and hands down each visit with Carlos Guzman is smooth sailing. He's always very clear ab More

by kevinnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 20, 2016

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Employee Rating

2013 Mazda 3 Service My service advisor Carlos Guzman was very professional during my scheduled service for my 2013 Mazda 3. He went out if his way to apply any applicabl More

by Blaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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