Carlos Santiago
Carlos Santiago at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
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Carlos Santiago

Client Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

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not yet
rated
58 Reviews

Bankruptcy specialist ! I can help Challenged Credit Specialist ! I Can Help

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

58 Reviews

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58 Reviews of Carlos Santiago

September 10, 2023

Dealership Rating
Employee Rating

I ENJOY RICK HENDRICK JEEP DEALERSHIP VERY RESPECTFUL NICE UNDERSTANDING EVERYONE WAS WORKING HARD HELPING PEOPLE ALL THUMBS UP TO THE WHOLE THEM More

by danyottathomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 13, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Danyottathomas, we are very happy we could provide you with a positive experience!

May 13, 2023

Dealership Rating
Employee Rating

Sydney Baker is knowledgeable, kind, and radiates integrity. My wife wanted to upgrade from her charger given the last call. Sydney was patient as we went through options and wish list. We firm on ou More

by Michael Guerrero
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erick Nunez

May 17, 2023

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Michael Guerrero, thank you for the high star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 10, 2022

Dealership Rating
Employee Rating

Best car experience I’ve ever had ! I would definitely be back for my next car ! More

by CPORT0703
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donny Wilson, Omar Chabolla, Eric Chavez , Isaiah Montgomery

Feb 12, 2022

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

April 15, 2021

Dealership Rating
Employee Rating

Great place to buy a car,very helpful Jacques Perrymond,because him I buy the car, Hi did great job and make my day I was happy with my purchase. More

by Rasima2012
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Reed, Erick Nunez, Taylor Stewart , Jacques Perrymond 10 stars rate he was very helpful

Apr 17, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 23, 2021

Dealership Rating

Car was approved and cleared and once bringing in necessary documents there was an issue and car was taken back. It was okay wish I would have not received run around to just not being able to get ca More

by francheska_adkins
Recommend Dealer
No
Apr 08, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

March 17, 2021

Dealership Rating

Fantastic experience. Had the vehicle I wanted. Employees got paperwork done quickly, informed me of services included. Test drove the vehicle. Detailed it and everything. 10/10 More

by kalimckibben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 01, 2021

Dealership Rating
Employee Rating

No pressure buy, amiable atmosphere and staff. We were upfront with what we’re looking for and staff was able to accommodate and respect our wishes. No pressure buy is the best buy that will promote retur More

by l.phutuyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Allan Magallanes, Angel Licea

Mar 03, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 25, 2021

Dealership Rating
Employee Rating

Very unhappy about how they handle deals with trade ins and a lot of time wasted on going and checking up on the deal not happy More

by Josuebarrientos701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Allan Magallanes, Felipe Ortiz

Mar 18, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

February 04, 2021

Dealership Rating
Employee Rating

I enjoyed working with Carlos to purchase my 2021 Jeep Wrangler. He was professional and polite.I would definitely recommend Rick Hendricks to family and friends. More

by phyllisihicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 15, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

February 02, 2021

Dealership Rating
Employee Rating

Everything perfect everybody are friendly I am very happy for everything they treated me as if I were their family everyone in the sales department and overall everything was perfect More

by Edgar Acosta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angel Licea, Omar Chabolla

Feb 09, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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