Carlos Santiago
Carlos Santiago at Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Refer Me

Carlos Santiago | Page 2

Client Advisor

Rick Hendrick Chrysler Dodge Jeep RAM Duluth

2473 Pleasant Hill Rd
Duluth, GA 30096

Contact Me
not yet
rated
58 Reviews

Bankruptcy specialist ! I can help Challenged Credit Specialist ! I Can Help

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

not yet
rated

58 Reviews

Write a Review

58 Reviews of Carlos Santiago

January 28, 2021

Dealership Rating
Employee Rating

The salesperson was good but the finance people ran information through a bank to proceed with the purchase without the customer’s knowledge. The car windshield with a bad crack and no one has contacte More

by shimahow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Finance and service unit poor.

Feb 13, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

January 28, 2021

Dealership Rating

Everyone here has been so helpful in my process. I would definitely recommend anyone looking for a vehicle to come check them out. My circumstances was a little different than most but they came through for More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Woods

Jan 31, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 22, 2021

Dealership Rating

Good dealership, however during the negotiation process the finance department is wayyyyyyy tooo aggressive. “LISTEN” to the customer first, and then give the best offer More

by WGJR221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Ward, Danny Whang

Jan 31, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We strive to be as fast and efficient as possible while also giving a great customer service experience! Thank you so much for giving us the opportunity to earn your business and we look forward to taking care of you for the many years to come!

January 04, 2021

Dealership Rating

I would not recommend buying from here . I never received a second key for vehicle after requesting one and now My car is having issues already and I haven’t had the car a week yet More

by MSTEMP1028
Recommend Dealer
No
Jan 21, 2021

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon.

December 05, 2020

Dealership Rating
Employee Rating

Excellent service and team!! They were very patient and knowledgeable about the vehicles. This was my second buy but first new car. I love it so far!! More

by dom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Jorsling, Dmitry Ward

Dec 08, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dmitry has a ton of product knowledge that he puts to great use everyday! Thank you so much for the great review!

November 18, 2020

Dealership Rating
Employee Rating

son muy amables , me explican bien , probsmos el carro antes , lo llenaron de gasolina y Angel nos compró lonche. muchas gracias. Dios les Bendiga a todos More

by LAURA Tovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review!

November 14, 2020

Dealership Rating
Employee Rating

This car dealership was the worst experience I ever had. I will never buy there again. They work past each other and response time poor. More

by GRACIA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 01, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! It is never our intention to upset you or make you feel that way! My name is Taylor Stewart and I'm the customer service director here. I would love the chance to help you with this issue and solve it in any way I can, you can contact me at 770-495-6100 or you can reach me on my cell anytime at 678-789-1144. Thank you and I hope to hear from you soon!

October 26, 2020

Dealership Rating
Employee Rating

Carlos Santiago was fantastic to work with!! He was extremely helpful and a true professional in every aspect of dealing with you guys. I would buy from you again More

by wbh.nationalwasteworx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Carlos has a ton of product knowledge and puts it to great use everyday! Thank you so much for the great review nd please let us know how we can help out in the future!

October 25, 2020

Dealership Rating
Employee Rating

Great service. Carlos was very helpful with getting me in a brand new car. I would recommend anybody to get their car from this location. More

by AMANDALOREAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2020

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

It makes us so happy to hear that Carlos was able to assist you in the purchase of you r dream car! Thank you so much for doing business with us and we truly look forward to seeing you again soon!

October 02, 2020

Dealership Rating
Employee Rating

Good serviceGood cars Friendly Personal and they’re Good service Good cars Friendly Personal and they’re always looking the way to give a good customer service. Clean and confortable place. Thank y More

by ANIBETANCUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
2
...

Dealership Inventory (615 Vehicles)

used 2022 GMC Sierra 2500 car, priced at $73,997
2022 GMC Sierra 2500
used
Summit White exterior
Automatic
Four-wheel Drive
used 2023 Tesla Model 3 car, priced at $37,986
2023 Tesla Model 3
used
Red Multi exterior
Automatic
All-wheel Drive
new 2023 Dodge Charger car, priced at $33,749
2023 Dodge Charger
new
Granite Pearlcoat exterior
Automatic
All-wheel Drive
new 2024 Ram ProMaster 2500 car, priced at $54,605
2024 Ram ProMaster 2500
new
Bright White Clearcoat exterior
Automatic
Front-wheel Drive
new 2024 Ram 2500 car, priced at $55,905
2024 Ram 2500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
new 2024 Ram 1500 car, priced at $80,925
2024 Ram 1500
new
Bright White Clearcoat exterior
Automatic
Four-wheel Drive