"I had a Great experience purchasing a car from Heritage."
- Carguy richard123
I cant say enough about Heritage. Carlos, Kyle and Vlad were a pleasure to work with and very helpful in the whole process. Carlos was so patient while doing all of the paper work. Now to Stephanie Thornton: Heritage is lucky to have a employee like Stephanie. She is detailed and so helpful in the purchasing of a new vehicle. She is a PROFESSIONAL. I purchased a 2018 Toyota Highlander and am very happy with my purchase thanks to all at Heritage.
Thanks again Richard
"Professional, receptive and informative "
Had a 10 am appointment January 31 with Carlos and he honored that time.
Carlos reviewed all the paperwork extensively while leaving time for my questions. Never felt rushed. He set a comfortable atmosphere in his office. He took me to see “My car” I had sent Carlos a lengthy list of must haves to be included on the vehicle. Great strides were taken to deliver.
After delivery of my Highlander he reviewed the workings of the “buttons”
We drove to the gas station to fill the tank. He explained more of the gages and screens as they appeared.
Carlos has followed up with me by telephone asking if I had questions.
My previous SUV was 15 years old so I am a solid Toyota owner. Heritage and Carlos will be my team.
Carlos was very knowledgeable about the vehicles, and was very nice and considerate of our experience throughout our time there. Carlos made our purchase a smooth and pleasant experience.
"Great experience "
Carlos made the whole process easy and I am very happy that I got a good deal. I love my new Camry. I felt no pressure
"Excellent service and a very pleasant experience"
Purchased a new hybrid Highlander from Heritage Toyota Owings Mills and overall, it was a great experience and the dealership made the process easy. Carlos Subido, who is our salesman, made our car shopping quick, effortless and painless. I would definitely recommend and would come back again for car shopping on Heritage Toyota Owings Mills dealership.
Other Employees Tagged:
"Sale on Toyota RAV4 "
A good experience on the sale and good details with the ride and explains everything well and fine for us to have a connection and experience to sale us this car.
Just purchased SE 2019 Sienna, and we were happy to get the color we want. It was an excellent buying experience. We came to the dealership almost closing time and that lateness did not stop Mr Subido in welcoming his clients. He pleasantly showed us the features of the vehicle , offered road test and gave us options on how we can get an affordable monthly payment that made us decide to buy and that only shows his expertise in the performance of his job. Professionalism in dealing with his clients is evident. We are happy with our new Sienna. Your dealership is highly recommended .
"Excellent Easy Transaction"
We were very pleased with the transaction for purchasing our RAV4 and the service provided by Carlos Subido. He was thorough, transparent and informative. We also realized we had purchased our previous vehicle from him eight years ago.
"Excellent customer service "
- Toyota girl for life
I purchased a 2019 Toyota C-HR from Carlos and he was able to find the one that met my specifications. Carlos is an asset to your dealership; he is personable, knowledgeable and very patient.
"Excellent buying experience"
Just purchased a Sienna and it was an excellent buying experience with Mr Carlos Subido. We came to the dealership almost closing time, but Mr Subido patiently showed us and demo Sienna’s special features. It’s already late then but still offered us to test drive and that behavior is very much appreciated. He helped us to get the lowest and affordable monhly payment and that only shows his expertise in the performance of his job. Keep up the the good work and will surely recommend this dealership and Mr Subido’s service to my friends. We are happy with our new Sienna.