Everyone was friendly and it was a smooth experience. Very helpful to me as a first time car buyer. Would come back again. Thank you.
- Dedicated to Toyota
The standard, Dan Ingrassia the Product Specialist was GREAT, knew his products and presentation was text book.
Carlos was the Middle Man, running between upper Mgmnt and Me. His delivery of the figures were also text book. Accepted payments with no money down, 72 months new 2018 Rav4 and New 2019 Corolla.
Chris and Nate, the Upper Mgmnt that makes the calls and deals with the Banks were spot on.
I'm going misspell this one, but (Christiana) in finance, lovely and very Professional young lady was text book and provided what was given to her through the chain and then the part of signing the Bible on 2 cars began.
It was during the "Bible Stage" that something wasn't right. Somewhere between our deal at the desk with Carlos and the Finance Office, the terms on the RAV4 got bumped back from 72 months to 75 months, which totalled just under $1800.00 for the 3 months (ie..the down payment they wanted us to do). But in the end, all is good. Bought 5 cars from Toyota North Charlotte before these 2, and we will go back...
After driving from Columbia to look at a particular used vehicle, the vehicle turned out to not be exactly as advertised. Carlos and Matt worked hard to make up my disappointment and I ended up buying another vehicle.
Carlos really helped me out great experience. no problem every was really helpful and polite I would highly recommend Toyota of north Charlotte to anyone looking for a toyota.
- Cagey veteran
Mike and Carlos were great. Our finance person (forgot his name) was just as great. No games straightforward and stress fee. I hate buying a vehicle but this was. The best experience we have had purchasing a vehicle.
"A totally superb experience."
This is the best dealership of any type I have ever dealt with! They can be trusted! Let me say that again, this dealership can be trusted! I am a very experienced professional engineer and this is the first and only time I have ever said that about a car dealership. I highly recommend them.
"They are just awesome "
It’s fantastic. I didn’t think I was gonna be able to get a car like it was just gonna be another dream. H
"Fantastic attention and service "
My experience was fantastic! Carlos Sunsin is really professional with a high level knowledge of the vehicles and financing. But over everything, he is passionate for the service and customer satisfaction!! I highly recommend Carlos and all the Toyota North Charlotte team.
"Up front and helpful"
- Stephen Taperek
Toyota of North Huntersville has been such a pleasure to work with. This is our first time buying a new car, and we had received excellent customer service on all three visits we had. From the welcome when you walk in to the down payments, every question was answered in a friendly, professional way.
"New car purchase"
Everything about our new car purchase was great ! Every person who had anything to do with the
transaction was helpful, considerate and on the ball. The whole process was stress free.
Thanks to all , we appreciate you !!