Great customer service! The service manager, Jessie Nida, was extremely helpful and kept us up to date on the status of our repairs. I had a Lexus before our Audi and its night and day. This dealership and specifically this service manager are top notch. We are looking at purchasing another car and the service we've received here might keep us with Audi/Mercedes vs. Lexus or Infinity.
"Great customer service!!!"
Vin Devers Sylvania, Ohio has really great customer services as well as making there customers feel really good and right at home. I really enjoyed Dina, Kirk and Chris all different personalities but great salesma/woman. I recommend this dealership to anyone who wants to feel comfortable and relaxed when buying a car.
"Great Experience! "
We recently had a great experience at Vin Devers! Carleton was great and listened to our needs. He and his management team worked with us to get us in the right vehicle within our budget!
"My experience when purchasing my new E 300"
- elbon's 2018 E300
Overall my experience was very positive. I gave the dealership 4 stars, instead of 5, because i didn't feel it quite projects the atmosphere I experienced when visiting competing dealerships (i.e. Lexus and BMW); however, i found my sales representative, Chris Stang, to be excellent. He was knowledgable, friendly and exceptionally competent. He always followed up promptly on my messages and requests prior to the purchase, and has continued to do so since the purchase Recently I returned with a couple of questions re. the infotainment system. Chris was not available; however another sales person Carlton Carter was exceptionally helpful. He was patient and took time to answer all my questions, and even offered a lot of additional, helpful information and advice. So kudos to both he and Chris.
Actually I first met Chris last March when I was in the market for a GLA. Although I purchased it from a different dealer, I was so impressed with Chris, that I returned to Vin Devers when I decided to purchase an E Class Benz in May.
My experience here was wonderful. Chris was able to make my purchase possible and I’m happy to now be apart of the Mercedes Benz family. Also, upon arrival my mother and I wasn’t being help and almost walked away until Carlton went the extra mile and made sure we were helped.
"Just the best . . . ."
- Buckeye 49
I came in the door with no expectations or plans - primarily shopping. Instead I was completely impressed with every aspect of dealing with Kurt and Carlton - competent, personable, informative with no pressure or hype. Exactly the opposite of what one might expect of the archtypical "car salesman" - these folks are a pleasure to know *AND* to do business with.
- Nick Tammerine
Everything about my experience was great; Carlton was excellent to work with and patient, which was important to me since this was my first new car. Eric spent a great deal of time going over all of the features of my new car and was extremely knowledgeable. Mike was also great; he took the time to explain to me every detail of the financial documentation and I never felt pressured into adding any additional costs to my payment. I'll definitely be back!
"Friendly and Knowledgeable"
- Key West Family
Carlton greeted us with a smile and walked thru features on the cars we were interested in purchasing. He was knowledgeable about everything we asked and showed us options in our price range. My husband is a BMW fanatic and I wanted Carlton to sell him on a Mercedes since that is my choice and sure enough, Carlton won him over. My husband purchased the car and loves it. Thank you!
"A very professional atmosphere!"
- On the go
We were treated professionally; no questions were too silly. Right off the bat, we had confidence in Carlton. He has great communication skills, is very personable, & knows his cars, for sure. We enjoyed our experiences with both Carlton & Mikel.
I've purchased a LOT of cars over the last 50 years, and have never had a better, more rewarding or enjoyable experience than working with Eric, Carlton and Kurt.
They approach their work and customers with integrity and sincerity, and the process becomes a joy rather than a chore.
Additionally, the price / value relationship of the vehicle was superb.
I can't imagine any part of the purchase that could have been done better; I can't imagine a reason I'd want to go anywhere else.