Carlton Hargrove
Carlton Hargrove at Hollywood Kia
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Carlton Hargrove | Page 2

Sales Consultant

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.8
154 Reviews

Dealership Experience

12 yrs, 10 mos

Languages Spoken

English English

4.8

154 Reviews

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154 Reviews of Carlton Hargrove

August 27, 2023

Dealership Rating
Employee Rating

Great customer service all around. Gisselle was extremely helpful and her manager Jessica made everything fast and easy with negotiating. She explained everything to me before I came t More

by Kenny G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessica Charles

Aug 28, 2023

Hollywood Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! wecare@hollywoodkia.com

August 19, 2023

Dealership Rating
Employee Rating

The salesperson was FABULOUS and all of the other staff was very helpful in setting-up everything in the car. More

by EARTHAWHIGHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2023

Hollywood Kia responded

Thank you so much for choosing Hollywood Kia! Congrats on your new purchase, and let us know if we can be of any more assistance! wecare@hollywoodkia.com

July 12, 2023

Dealership Rating
Employee Rating

This place is amazing, they listen to you and they try their best to help you find what are you looking for. Carlton, the manager, Daniel and the ladie from the insurance were angels to me and now I’m rea More

by MARGARITAPSICOLOGIA96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin (manager) Daniel

Jul 13, 2023

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! wecare@hollywoodkia.com

June 17, 2023

Dealership Rating
Employee Rating

Amazing service , fast friendly and on point ! ! Keep up the Awsome work love you all More

by NELSONOASTORIZAZE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia! wecare@hollywoodkia.com

June 12, 2023

Dealership Rating
Employee Rating

Everyone was very professional, patient, and customer oriented. Great experience all around! Carlton took his time with me and made sure I got what I needed! More

by JACKSONLAKENYA13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton, Sean Emanuel

Jun 13, 2023

Hollywood Kia responded

Thanks for sharing about your experience with Carlton here at Hollywood Kia. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

June 10, 2023

Dealership Rating
Employee Rating

Seemed like excellent service and as my very first service on my recent purchase Kia Telluride all seems to go well More

by TEAMKLEININC
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2023

Hollywood Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. wecare@hollywoodkia.com

June 08, 2023

Dealership Rating
Employee Rating

They rush you to buy a car with fast talking and trick you into believing the warranty is what you need. When you bring your car to get serviced, the service department will have poor customer service, ev More

by RJFIELDS10.RF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 08, 2023

Hollywood Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. wecare@hollywoodkia.com

Jun 09, 2023

RJFIELDS10.RF responded

To resolve this issue all you will need to do is uphold the warranty I bought. By law in Florida every mechanic has to give a written response as to what is wrong with the vehicle. I have contacted you directly several times regarding this exact issue. I have spoken to both managers of the service department as well as the representative that sold me the car and warranty. I left several voicemails to the corporate offices of Hollywood Kia as well as emailed the company directly. You are welcome to contact me and I’m open to resolving this matter. Do the right thing.

Jun 11, 2023

RJFIELDS10.RF responded

I still have not heard back from anybody.

May 02, 2023

Dealership Rating
Employee Rating

Hollywood Kia is a great dealership to purchase a car from. Carlton was very helpful and kind. Thank you. More

by LALAMONROE26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alain Ruiz

May 03, 2023

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again! wecare@hollywoodkia.com

April 20, 2023

Dealership Rating
Employee Rating

I love them my third lease I will be buying the next one. Just hold o More

by SJOLLEY7777
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Apr 20, 2023

Hollywood Kia responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback! wecare@hollywoodkia.com

April 17, 2023

Dealership Rating
Employee Rating

Hollywood Kia made it such an easy process buying my car, so much so that I bought it while living 5 hours away. Took a flight to pick it up and drive it home. The dealerships closer were not as helpful or w More

by KLMCGUINNESS0330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lydia

Apr 18, 2023

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we hope you enjoy your new car! wecare@hollywoodkia.com

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