Caroline George

I had great service. The girl I dealt with was very good. She helped me get the best plan for my situation. The girl I dealt with was very good. She helped me get the best plan for my situation. More

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The experience was fast, the employees were friendly, and the total service was well done the total service was well done More

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Awesome service gave me a call as soon as my vehicle was ready. Had a great attitude! ready. Had a great attitude! More

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We are just passing through and needed a oil change. The service was amazing! Everybody is super friendly and helpful. They got us right in and right out in the express service center. Thank you guys fo The service was amazing! Everybody is super friendly and helpful. They got us right in and right out in the express service center. Thank you guys for such a great experience. More

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Appreciate everything they’ve done for us or changes service and taking care of our oil changes getting our car in time and getting it out of time we think I’m very much service and taking care of our oil changes getting our car in time and getting it out of time we think I’m very much More

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Very pleased. Reasonable wait time. Everyone pleasant. Clean facilities. Personnel courteous and helpful. Don’t have any more words to say. Reasonable wait time. Everyone pleasant. Clean facilities. Personnel courteous and helpful. Don’t have any more words to say. More

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Dnt buy online do ur research they all lie don’t belive what the managers say they r just trying sell u a vechile that might have damage and then blame you that u did it Rick and Gerald are the two worst m what the managers say they r just trying sell u a vechile that might have damage and then blame you that u did it Rick and Gerald are the two worst managers to deal with More

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They were courteous, very accommodating, and worked very hard to make sure I was satisfied with my purchase especially in time like we are in today. hard to make sure I was satisfied with my purchase especially in time like we are in today. More

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Satisfied, they were there when I needed them and there were very nice about it, Thank you for being there in the crisis that we're at. were very nice about it, Thank you for being there in the crisis that we're at. More

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Purchase of a used Car We purchased a used Durango sometime in mid February 2020 that had a cracked windshield, they agreed to replace the windshield as part of the sale, we We purchased a used Durango sometime in mid February 2020 that had a cracked windshield, they agreed to replace the windshield as part of the sale, we had to take the car back because the windshield was not replaced properly, when we picked up the vehicle , the latch to the rear door wouldn't open, the auto start/stop didn't work & the remote start was not functioning either. We took the car in ourselves because our sales person failed to return our calls. It took 22 days to get the vehicle repaired, with no communication from no-one as to when,the car would get repaired, several visits to the dealership to speak to used cars manager, Dealership manager etc and still nothing. Made the 1st payment to the vehicle with only having it at home for no more than 10 days, the rest were in the service dept. Finally went to the dealership for about the 5th time & spoke with a service manager that informed us the car was ready the day before but no-one called to let us know. All repairs were made but they broke the spare tire latch, we will have to live with that because i will not take it back to the dealership & not get it back for who knows how long. Very disappointed with dealership and manager staff!!! I will not be purchasing another vehicle @ Frontier Dodge Lubbock Tx!! More

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