Just bought my second vehicle from here. Great people not looking to just sell a car but making sure its the right car for you and your situation. I would highly recommend anybody looking to buy a new car to check this place out first.
Lithia not only is a friendly environment to come look, purchase, or trade in a vehicle at; their staff is so knowledgeable and willing to work with anyone who walks through their doors. JR Hernandez was recommended by a friend who had purchase their vehicle several hours before I walked into the dealership! JR did not disappoint! He made the experience welcoming and was very patient and courteous throughout the whole process! I am so blessed to have JR during this process! Lithia truly has captured an environment where pressuring to purchase is non-existent! Thank you JR! I will be back for sure
Thanks to Frank Murillo and sales representative Catarino with all the help with our recent vehicle purchase. It was the quickest yet best experience at purchasing our new upgraded Jeep. Their team went out of their way to get us a good buy.
JR and the LITHIA team provide me and my wife the best purchasing experience of a new car ever😁. Excellent method of ordering customized features to match and ultimately exceed our expectations in quality and price.
Due to me selling my old truck and the build time of my new 2018, RAM 3500 limited pick up, JR and Frank Murillo were able to get me into a rental until my new truck arrived. I don't know of to many dealerships that would that for a customer. Greatly appreciate the customer service!
Sincerely, Rick Wilbanks
We have two companies and have purchased approximately six vehicles from this dealership. We always work with Catarino "JR" Hernandez. He is quick to respond, always gets us a very competitive price, and is very attentive to our needs. Every experience has been smooth and easy. Lithia of the Tri-Cities is our "go to" dealership.
The paperwork is always quick and easy as well. Brian Molina has handled the last several for us and he works hard to make it as painless as possible.
Good experience overall. We were treated well. Felt like we got a good deal. JR’s word was good. Pleased with our interaction with managers. Played the usual dealership waiting game a little bit but it wasn’t as bad as it usually is.