"No other dealer needed!"
It was bittersweet that I ended up back at Ciocca Subaru only a year after my first purchase. I was rear ended and my Forester was totaled. Throughout the whole process with the insurance company, the employees at both the dealership and collision center were very helpful and concerned. Once I received notification that my Subaru was totaled, I went to the collision center to retrieve my personal belongings, and again was met with sympathy and kindness. From collision, I went straight to the dealership. After looking through the used inventory, I met again with Andy and asked him to find my car. Lucky for me, a brand new 2018 Forester had arrived that morning on a truck and she was the exact car that I lost, only a year newer. Andy was able to get me all the programs and warranties that I had with my first Subaru, keeping my monthly payment similar to the previous one without a downpayment. I cannot thank all of the people at Ciocca enough for their genuine kindness, compassion, and concern in getting me back into my beautiful Subaru!
"A wonderful buying experience!"
I just leased a 2018 Crosstrek. This was my 3rd experience with Ciocca and my 2nd lease with Andy’s help. Andy is very knowledgeable, respectful and considerate and responds well to the needs of his customers. Just today I had an electronic problem on my way home from work. Andy called back and had a loaner vehicle brought to my home and had my vehicle taken back for a checkup.. that’s good customer service! Thanks to everyone at Ciocca for your excellent treatment, you’re tops! Barb B