"Best car buying experience of my life. "
I really cannot day enough good things about the staff at Toyota Of Cleveland. I don’t live in the area but made a two hour commute to purchase my new car. Justin, the General Sales Manager was wonderful, helpful, diligent, and mindful of my time and was able to pull my entire deal together. Mason, the sales associate was great. He greeted me right away by name, and finished up the process, plus he really knew his toyota’s, he answered every question I had without hesitation. The dreaded part I hate is heading into finance, when I feel like high pressure tactics are used, nope not here. Alfred went through everything reviewed my options and did not pressure me into anything I did not want.
Thanks to the entire team I worked with, you guys rock and when I’m ready again I’ll make the commute once again to Toyota of Cleveland.
"Best car buying experience we have EVER HAD!"
We purchased a 2018 4RUNNER from Michael Leamon today at Toyota of Cleveland. He helped us through the buying process and went above and beyond! He answered questions and showed us every detail with knowledge and patience. Everyone we dealt with today was so kind and professional but also made us feel excited about buying a new car! They gained our business from here on out.
"Replace a car"
Working with Shaq was simple and easy. We told him what we wanted and he found it right away. He made a hard situation easier.
- Greg Brannon
This is my second experience buying a car at Toyota of Cleveland. Justice Hall was without a doubt the best salesman I have had ever buying a car. He was very knowledgeable, caring, and worked to help get me in the car I wanted.
Phillip Hill was extremely helpful and helped get me the car I wanted. He was extremely professional and I hope him and Justice get the recognition they deserve. Those 2 guys are what makes Toyota of Cleveland the place I want to go to. I work within walking distance of all the car lots on Shallowford Road but make the trip to Cleveland so that I can deal with guys like those 2.
Also, Don Roberts made it a point to come and talk to me a few times while I waited on the financing. He was very knowledgeable and very friendly. I appreciated him talking to me and see why he is in the position he is in with regards to Business Development. You can tell he cares for Toyota of Cleveland's customers.
I initially called and talked to Catie in Business Development. She was very friendly and I wanted to put her on this review as she did a great job as well!
Other Employees Tagged:
"The best I've purchased from!"
- Adam Long
Shaq was a great salesman and honest in the options I had to work with. Went for a test drive and paperwork was ready by the time I returned. I highly recommend anyone looking for a new/preowned vehicle. I will refer anyone looking and will be a return customer. Great jobs guys!
"Whatever It Takes"
This is why I have bought 3 Toyota pickups from these guys! Its more about helping than selling. When you coming in the dealership, its like coming home. You can tell this folks care about you & are thankful for your business. Brystal & Catie answered all my questions upfront & got me in the door. Neftaly was very patient with me, since I came to buy a White 1794 & left with a Silver Platinum. Mike & Phil finalized the deal. If you are looking for a Toyota, come see the folks at Cleveland, I can promise you wont be disappointed.
I got just the truck I wanted! My SALESMAN, Tommy was helpful. I didn't feel pressured and he was very professional. Although the dealership was busy, I was able to get in and out in under three hours. Great experience!!
Other Employees Tagged:
"Best Car Experience"
- S Clayton
This was the best car buying experience I've ever had. Salesman, Neftaly, was great at explaining the features on the cars that I looked at. No pressure, friendly staff!
"2000 Tacoma "
We found this Tacoma on the internet, called Catie, she put us in touch with Stockton. He showed us the truck, we drove it. We liked it made an offer, we negotiated a deal and we were out of there in no time. Very friendly and courteous.
" Friendly Staff"
I am impressed with every one that I dealt with .
Juan Carlos Lopez was the reason I purchased the 02 blazer he went out of his way to help me with every step. When I get ready to buy a new you can bet it will be Cleveland Of Toyota . Thanks for making this a great purchase.