Cauly Chak
Cauly Chak at Route 46 Chrysler Jeep Dodge
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Cauly Chak

General Manager

Route 46 Chrysler Jeep Dodge

1655 US-46
Little Falls, NJ 07424

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4.1
89 Reviews
4.1

89 Reviews

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89 Reviews of Cauly Chak

January 16, 2024

Dealership Rating
Employee Rating

Horrible will not return calls. I have damage to my vehicle and no tags yet. Temp tag is expired RJ or the dealer will not return call. DO NOT BUY a CAR FROM RJ when you walk out th More

by Mariuch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 17, 2024

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at jamie@route46autos.com. I look forward to hearing from you. Jamie Rusignuolo

June 08, 2023

Dealership Rating
Employee Rating

Very rude and unprofessional. Can’t believe someone with this attitude works in customer service/sales. Stay as far away from this place as possible. More

by June
Recommend Dealer
No
Jun 09, 2023

Route 46 Chrysler Jeep Dodge responded

June, we sincerely apologize for your sub-par experience and would appreciate the opportunity to make things right. Could you please contact me at jamie@route46autos.com, so that we could better understand your concerns and hopefully find a way to accommodate your needs and wants. Looking forward to hearing from you. Jamie Rusignuolo

November 28, 2022

Dealership Rating
Employee Rating

The best team to work with! ! Will be back for any future purchases I may have. More

by alexiscarav
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2022

Route 46 Chrysler Jeep Dodge responded

Alexis, thank you for taking the time to leave a positive review. It was a pleasure serving you as a customer and look forward to seeing you again.

October 28, 2022

Dealership Rating
Employee Rating

Stay away no communication manager would not even listen to complaint threatened me and hung up More

by Cathyraf
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Elvin Fermin

Oct 31, 2022

Route 46 Chrysler Jeep Dodge responded

Cathy, I apologize for your experience. Please contact me Kristen Burns at kburns@route46autos.com if you wish to discuss this matter further. Thank you.

June 21, 2022

Dealership Rating
Employee Rating

good service good attention I recommend it good people who attended me and very good treatment thanks for your attention good job More

by leolr75
Customer Service
Recommend Dealer
Yes
Jun 22, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a positive review and recommending us to your friends and family. Our staff appreciates it.

June 16, 2022

Dealership Rating
Employee Rating

I had a excellent experience at the dealership. The staff was very helpful and experienced. More

by hellfire92003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Genesis Ramos-Vallejos 5 stars

Jun 16, 2022

Route 46 Chrysler Jeep Dodge responded

Thank you for taking the time to leave a 5 Star review. We are happy to hear that our staff provided you with an excellent experience.

June 16, 2022

Dealership Rating

I am a returning customer and i couldn't be more happier with the amazing customer service i received. My sales rep was mike chak.He was absolutely amazing with working around my budget and taking the time More

by DLadi23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Chak

Jun 17, 2022

Route 46 Chrysler Jeep Dodge responded

We are so happy to hear that our staff was able to get you into the vehicle you were looking for at the price you wanted. It was a pleasure serving you as a customer and appreciate the recommendation to your friends and family.

June 13, 2022

Dealership Rating

Bob the salesman and Frank in finance were extremely helpful and courteous! They knew about the vehicle I was purchasing and walked me through the process More

by scottpinck
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Vanway, Angello Arias

Jun 14, 2022

Route 46 Chrysler Jeep Dodge responded

Scott, we are so happy to hear that our staff was able to get you into the exact vehicle you were looking for at the price you wanted. It was a pleasure serving you as a customer.

June 12, 2022

Dealership Rating

The dealership did a great job in helping me find my new ram truck 1500 More

by pecorellialex
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Musalaev

Jun 13, 2022

Route 46 Chrysler Jeep Dodge responded

Congratulations on your new Ram 1500. We are so happy to hear that our staff was able to make this happen for you.

June 11, 2022

Dealership Rating

My experience here was phenomenal. From speaking with the salesman to the finance manager it was as smooth as can be and they made me feel so at ease with my decision. Sean Musalaev w More

by Abe369
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: PJ Chak, Sean Musalaev

Jun 13, 2022

Route 46 Chrysler Jeep Dodge responded

Abe, we are thrilled to hear that our staff went above and beyond to provide you with an excellent shopping experience. It was a pleasure serving you as a customer.

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