Cecelia Browning
Cecelia Browning at Bob Hook Chevrolet

Cecelia Browning | Page 2

Finance Manager

Bob Hook Chevrolet

4144 Bardstown Rd
Louisville, KY 40218

5.0
293 Reviews

Cecilia grew up in Marion County and when she moved to Louisville in 1999 she brought her lovable country accent with her! She started her career in the auto industry at that time and has been "hooked" ever since. When she's not at work she loves shopping, decorating her home, riding horses, and going to live concerts with her husband Donnie.

5.0

293 Reviews

Write a Review

293 Reviews of Cecelia Browning

February 06, 2024

Dealership Rating
Employee Rating

A very laid-back experience, my salesman was very detailed and very knowledgeable of the car I purchased. More

by Tiffiney Lewis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Bishop

Feb 07, 2024

Bob Hook Chevrolet responded

Hi Tiffiney Lewis, Thank you for your 5-star review. We are delighted to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

February 04, 2024

Dealership Rating
Employee Rating

I have bought 4 vehicles from this dealership. Pricing was competitive and the sales staff very helpful, especially Bob Hook and Bill Dabney. I will be back... More

by Andy Dozier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Hook III, William Dabney

Feb 05, 2024

Bob Hook Chevrolet responded

Hi Andy, Thank you for your 5-star review. We are delighted to hear Bill made your buying experience excellent. We hope to see you soon. Take care. Sincerely, Bob Hook III General Manager

January 22, 2024

Dealership Rating
Employee Rating

Jimmy was very helpful from the start. As soon as we pulled up he was outside to welcome us in. The professionalism showed by the entire Bob Hook Chevy dealership went above and beyond exp More

by John Watts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Harris

Jan 23, 2024

Bob Hook Chevrolet responded

Hi John Watts, We appreciate your 5-star review. We are glad to hear Jimmy made your buying experience with us excellent. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

December 16, 2023

Dealership Rating
Employee Rating

Bill Dabney was extremely patient as well as he demonstrated an extremely level of customer care throughout the purchase process. His customer care removed any uncertainty or potential anxiety one More

by DeBerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Dec 18, 2023

Bob Hook Chevrolet responded

Hi DeBerry, Thank you for your 5-star review. We are delighted to hear Bill and Cecelia were excellent throughout your purchase. We hope to see you on your next visit. Have a great day. Sincerely, Bob Hook III General Manager

December 14, 2023

Dealership Rating
Employee Rating

Easy to deal with and timely deal. Salesperson was very pleasant and knowledgeable. Thank you More

by ukcatswin8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Harris

Dec 15, 2023

Bob Hook Chevrolet responded

Hi ukcatswin8, Thank you for your 5-star review. We are glad to hear you were satisfied with your car-buying experience. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

November 26, 2023

Dealership Rating
Employee Rating

Top notch sales team! Bill DABNEY is a true pro! Real feel of family with this dealership. More

by Gogogeno13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Nov 27, 2023

Bob Hook Chevrolet responded

Hi Gogogeno13, We appreciate your 5-star review. We are glad to hear you were satisfied with your buying experience. We hope to see you soon. Have a great day. Sincerely, Bob Hook III General Manager

November 25, 2023

Dealership Rating
Employee Rating

Max and the entire team at Bob Hook were incredible to work with. Max met me at the door when I walked in and the process of buying was quick and painless. They worked with me to get the deal done and t More

by kenjackson69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Minzenberger

Nov 27, 2023

Bob Hook Chevrolet responded

Hi kenjackson69, We appreciate your kind review. We are delighted to hear Max and the rest of the team made your buying experience excellent. We are looking forward to seeing you soon. Take care. Sincerely, Bob Hook III General Manager

November 15, 2023

Dealership Rating
Employee Rating

Great experience. Bill Dabney was a pleasuee to work with. Will go back for sure! More

by Watts31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Dabney, Mike Higdon

Nov 16, 2023

Bob Hook Chevrolet responded

Hi Watts31, We appreciate your 5-star review. We are delighted to hear Bill was excellent to work with your visit. We hope to see you soon. Take care. Sincerely, Bob Hook III General Manager

November 09, 2023

Dealership Rating
Employee Rating

Very efficient , courteous, and easy transaction Bill Dabney got the job done. Will do business with Bob Hook again. More

by tmiller9188
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Dabney

Nov 09, 2023

Bob Hook Chevrolet responded

Hi tmiller9188, We appreciate your 5-star review. We are delighted to hear Bill made your purchase with us excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Bob Hook III General Manager

November 04, 2023

Dealership Rating
Employee Rating

I’m very happy with my 2023 Chevy Trailblazer purchase. There was a little bit of confusion on which RS model I wanted, but Jimmy Harris was exceptional at resolving the issue and getting me out of there w More

by Shelby Stribling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelly Byrd, Jimmy Harris

Nov 06, 2023

Bob Hook Chevrolet responded

Shelby, We're thrilled to hear that you're delighted with your 2023 Chevy Trailblazer purchase! We apologize for the initial confusion but are pleased that Jimmy Harris went above and beyond to resolve the issue and ensure you drove away with the perfect vehicle. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Jimmy. Enjoy your new Trailblazer, and if you ever need assistance in the future, we're here to help. Safe travels! Sincerely, Bob Hook III General Manager

2
...

Dealership Inventory (253 Vehicles)

used 2007 Toyota Tacoma car, priced at $8,800
2007 Toyota Tacoma
used
Silver exterior
5-Speed Automatic with Overdrive
RWD
used 2016 Ford Explorer car, priced at $10,950
2016 Ford Explorer
used
Silver exterior
6-Speed Automatic with Select-Shift
FWD
used 2019 Chevrolet Silverado 1500 car, priced at $29,842
2019 Chevrolet Silverado 1500
used
Gray exterior
8-Speed Automatic
4WD
used 2019 Ram 3500 car, priced at $59,460
2019 Ram 3500
used
Black exterior
Aisin 6-Speed Automatic
4WD
used 2019 Ford Transit-350 car, priced at $38,988
2019 Ford Transit-350
used
White exterior
6-Speed Automatic with Overdrive
RWD
used 2019 Ford F-350SD car, priced at $48,988
2019 Ford F-350SD
used
White exterior
TorqShift 6-Speed Automatic
4WD