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Cecil Cain
Cecil Cain at Southwest Kia - Dallas
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Cecil Cain

Sales Manager

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.2
22 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

20 yrs, 6 mos

4.2

22 Reviews

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22 Reviews of Cecil Cain

December 19, 2023

Dealership Rating
Employee Rating

They were really nice and made sure I walked away with a up to date car & affordable note . More

by jacksonregineca
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark, William Nevels, Jonathan Smith , Amer Husseini, Constantine Boury, Rudy Samboruk , Suave was great

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Dec 20, 2023

Southwest Kia - Dallas responded

Hi, We appreciate the review. We are glad your time with us was a nice experience. We hope to see you again here at Southwest Kia.

July 15, 2023

Dealership Rating
Employee Rating

Over the top customer service very professional sales staff. The mechanic I met in passing was able to answer all my service question in reference to my new vehicle. Thank you Mr. Pete you are a valued m More

by Greatday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Fernando Silva, Scott Clark, Devyn Skaggs, Stan Bowie, Josh Lozier, Amer Husseini, Constantine Boury

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Jul 17, 2023

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We look forward to seeing you again here at Southwest Kia.

July 03, 2023

Dealership Rating
Employee Rating

This dealer ship LIES to potential customers about their credit status! Constantly switches the sales persons without reason or cause! Ruins individuals credit scores then denies them service! Refuses to le More

by al.0104300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: William Nevels, Addiel Meraz, Darius Hart, Denver England, Jonathan Smith , Noah Blumenthal, Sarwesh Karki, Amer Husseini, Rudy Samboruk , Mustafa, Precilla and Tanner

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Jul 05, 2023

Southwest Kia - Dallas responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a trusted experience. I apologize for any inconvenience this visit has caused you. If you are willing, I would also like to discuss the experience in further detail so we may address this properly. Contact me at your earliest convenience at the contact provided below. Kevin Baker 469-772-7303 kevinbaker@lithia.com

April 21, 2023

Dealership Rating
Employee Rating

Great service, knowledgeable staff, great attitude, definitely will recommend to friends and family, good job Lithia kia👏 More

by JUAN080390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Clark, William Nevels, Noah Blumenthal, Stan Bowie, Daniel Stimson, Josh Lozier, Amer Husseini, Constantine Boury, Rudy Samboruk , Edwin

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Apr 26, 2023

Southwest Kia - Dallas responded

Hi, Thank you for the review. We are glad your time with us was a wonderful experience. We look forward to seeing you again here at Southwest Kia.

May 01, 2022

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Employee Rating

Purchased 3 KIA SOULS from SouthWest KIA Dallas. SWKD is the Service Provider I have used Since 2011. Excellent Service Care Rep's. I give them their Highest Rating. Charles Paige More

by cpaige0333
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Silva, Daniel Stimson, Josh Lozier

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May 04, 2022

Southwest Kia - Dallas responded

Hello, thank you so much for coming back to see our Southwest Kia team again! We truly appreciate your business and feedback. We look forward to seeing you again down the road.

April 17, 2022

Dealership Rating
Employee Rating

This was our second car we purchased, our Sales Rep Gage was awesome no pressure, very respectful, helpful and understanding. More

by Stacy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Noah Blumenthal, Stan Bowie, Amer Husseini, Constantine Boury, Rudy Samboruk

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May 04, 2022

Southwest Kia - Dallas responded

Hi there, thank you for taking the time to visit our Southwest Kia team. We appreciate your kind five-star rating of Gage and we hope to see you again in the future!

February 16, 2022

Dealership Rating
Employee Rating

Great Dealership! I've been a Customer for 11+ Years, having Purchased 3 KIA Soul's from Southwest KIA Dallas! Both Sales & Service has been Superb. The Service Staff More

by Cpaige6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fernando Silva, Stan Bowie, Daniel Stimson, Josh Lozier

Helpful
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Feb 28, 2022

Southwest Kia - Dallas responded

Thanks so much for trusting the team at Southwest Kia with your automotive needs. We take pride in providing extraordinary experiences to every client! Please reach out to any member of our team if we can assist you. See you again soon!

December 23, 2021

Dealership Rating
Employee Rating

I have bought 6 Sorento's from them and they have always treated me fair and always serviced my car More

by Adterry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Veronica

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Dec 28, 2021

Southwest Kia - Dallas responded

Thanks for your continued patronage. Our team at Southwest Kia is grateful that you've trusted us with your automotive needs. We look forward to continuing to serve you and your family. Safe travels.

October 08, 2021

Dealership Rating
Employee Rating

Good friendly atmosphere. Everyone was very helpful and very willing to help. I would highly recommend this dealership. More

by CECILCAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jake

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Oct 12, 2021

Southwest Kia - Dallas responded

Hello, thanks for the kind words. Our team at Southwest Kia strives to provide extraordinary service to our customers. Thanks again for choosing us for your automotive needs, and we look forward to seeing you again soon.

September 28, 2021

Dealership Rating
Employee Rating

The service was great and informational i was able to get it all done with no issues thank you More

by monishiab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Salvador Mercado, Fernando Silva, Devyn Skaggs, Daniel Stimson, Josh Lozier, Amer Husseini, Constantine Boury

Helpful
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Sep 28, 2021

Southwest Kia - Dallas responded

Thank you so much for taking the time to leave us a review! The entire team at Southwest Kia aims to provide customers with a five-star experience at every visit, and we are thrilled to hear we hit the mark. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

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