Cedric Robinson
Cedric Robinson at Serra Chevrolet
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Cedric Robinson | Page 2

Sales

Serra Chevrolet

1170 Center Point Pkwy
Birmingham, AL 35215

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4.3
100 Reviews

Dealership Experience

19 yrs, 9 mos

Languages Spoken

English English

4.3

100 Reviews

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100 Reviews of Cedric Robinson

June 14, 2023

Dealership Rating
Employee Rating

Serra Chevrolet like all big dealerships has Terms & Policy's they have to go by, however at the Same time they have Great Standards to insure that the Customer is Satisfied to the best of their ability More

by rlnlpennell7065
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hernandez, Malik Khayyam , Richard Weigand, I can't recall everyone's names but everyone I spoke to or had working with Me I give a 5 Star

Jun 16, 2023

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 01, 2023

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Employee Rating

Vicki, Richard, Malik, Christian, Cedric, Brittany, Ashley, Antonio, Jarrell, Chadwick, Destiny and Lela made me feel at home! This place ricks!! More

by CLINTSNESLLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 02, 2023

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

May 31, 2023

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The first day I had the car the check engine light turned on forcing us to come back and turn in the car for MORE maintenance. We were assured it had been checked up to proper code. This is honestly a huge d More

by jacksnjules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 02, 2023

Serra Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 31, 2023

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Great place people was nice and friendly I would recommend people to come Sierra to car shop More

by tammicanderson77
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicki Edwards

Jun 02, 2023

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

March 12, 2023

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Great guy I would recommend anyone to him🔥🔥🔥 he’s very understanding and patient too More

by demarcusgarrett96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 15, 2023

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

March 09, 2023

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Great experience, Cedric was very personable without pressuring us at the same time.He definitely did a great job! More

by Roger Dutton
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Mar 10, 2023

Serra Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

February 25, 2023

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I was treated with kindness mr. Robinson and the finance team was awesome I hate I can’t remember her but the lady in finance didn’t stop until she got me the best payment and rates More

by lateshawhite23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Eiserloh, Vicki Edwards

Feb 28, 2023

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

February 02, 2023

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Employee Rating

I don’t know about about dealership. I know Mr. Robinson to be a man of his Word. More

by edwardsdan98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 03, 2023

Serra Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

February 01, 2023

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Employee Rating

A bunch of liars and cheaters. I have been using this place for many years, but never again. It has changed so much More

by randyd2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Doug Eiserloh, Vicki Edwards

Feb 03, 2023

Serra Chevrolet responded

Randy, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Serra Chevrolet Birmingham does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

Feb 05, 2023

randyd2 responded

Serra Chevrolet has gone downhill recently. I am not happy with the deal they put on me. I put my trust in Cedric Robinson and Vicki Edwards but instead of helping me out they took advantage of me. I am now 70 years old and on medication. I will have to live with the deal and so will they. Maybe the right people will see this.

January 26, 2023

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Employee Rating

I was Very pleased with the way I was treated and the entire process of the purchase. When I found the truck online and called in, Cedric was the man they transferred me to. I had some questions and Cedr More

by Luke31
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jan 27, 2023

Serra Chevrolet responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Cedric made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Serra Chevrolet Birmingham Team

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