"Found exactly the right car."
Turner was tenacious in finding the right car for me at the best price! He kept me updated through out the search process, and was always prompt in returning my calls.
Fantastic, Heritage Ford should be your first and last stop for a new vehicle. My experience on a Saturday in June was totally amazing, my sales rep Bill was fantastic, and the finance manager Steve was in one word amazing!
Don't walk run to Heritage Ford!
"Enjoyed my experience "
Overall everyone I dealt with was very kind and courteous. Everything was explained very well and the truck I purchased looked great. Turner was very helpful, enjoyed working with him on this deal.
Ariel and staff went to great lengths to find the exact car I wanted with all the features I wanted. Ariel understood this was my car and MY decision! She did not talk past me to my husband looking for answers. Only 2 things that didn’t go as I wanted. Time to pick car up- I wanted to be in/out within 30 minutes- meanwhile 2 1/2 hours, I was out of there. Yes I know it can be done, as my daughter purchased a car last week and she was out within 30 mins. Also, it was not explained to me that I had to pay first payment along with down payment I had planned.
Hi again a wonderful experience and staff very helpful ,great environment , love this location Been there before will return for sure in the future for my next car
"Exceeded my expectations!!"
- Brian O
The Heritage Ford staff were very professional, courteous, and honest! Ariel and Abby were super friendly and a pleasure to work with. One of the mechanics also came to talk to me about the winter wheels/tires that I had on my Lexus and whether they would fit on the 2019 Ford Fusion Energi. They gave me a great deal on my trade-in and even took my winters wheels off for me AND brought them to my home! I'm so glad I made decision to go to Heritage Ford and definitely would recommend them to friends!
"GREAT FIRST NEW TRUCK EXPERIENCE"
I first found a truck I liked online and began chatting with Celeste. She was able to answer a bunch of questions just by text. I then went in and she set me up with Charlie to check out some trucks. He grabbed all the trucks I wanted to see and put them in one central location. I really loved the one I originally found online and took it for a test drive. We headed back inside to make a deal and it took no time at all. Now came time for financing where I met a hiccup. Luckily Chad was able to help me crunch the numbers to see what it would take for me to drive the truck home that night. By this time it was almost 7 at night a couple hours after closing. Everyone was extremely patient. Thanks Heritage.
"Helpful and efficient "
Charlie was great to work with, as always! He found me a vehicle that I fell in love with and got me the price I needed in order to take it home right then! Fast, easy, helpful, and an overall great experience!
"Car buying made less stressful at Heritage Ford"
Celeste worked with me to set the appointment and introduced herself upon my arrival. Kevin helped me the rest of the way and is able to handle sales and finance. It's very nice to work with someone with a hybrid role, who doesn't pass you off to a "closer." He sat with me for a while, reviewed options and answered questions. He didn't try to hurry me along, which was really nice since his day had started at 7AM. I recommend Heritage Ford, particularly working with Celeste and Kevin.
"Went the Extra Mile"
Turner Ede went the extra mile last night making sure I got my tires, bedliner and tonneau cover installed onto new truck.
Celeste was very helpful via email and made sure Turner had my truck requirements prior to arrival of test drive.
I would lease from Heritage again.