Celeste DesRosiers | Page 6

We are so happy with our purchase and experience at Heritage Ford. Nathan in Sales and Celeste in Finance are as good as it gets. We will definitely go back the next time we are looking to purchase a Heritage Ford. Nathan in Sales and Celeste in Finance are as good as it gets. We will definitely go back the next time we are looking to purchase a vehicle. More

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This is my second purchase from Heritage Ford, also my second from Turner. Both experiences had been nothing but exceptional! Turner and I grew up in the same town, so we had the small town VT connection second from Turner. Both experiences had been nothing but exceptional! Turner and I grew up in the same town, so we had the small town VT connection that doesn't exist everywhere. He was friendly, knowledgeable, welcoming and communicated very clearly. I knew EXACTLY what I was purchasing. I had no questions through the process about which step of the process I was in, and what was happening next. When it became clear to him that the vehicle I was looking at was possibly not the best option, and there may be more suitable options, he presented them a clear manner, with the pros and cons for each vehicle. He included Zack in this process as well, who was also very professional, kind, and knowledgeable. At no point during this process did I feel like I was being talked down to, or ridiculed for having less than amazing credit. Celeste was also amazing! I was also very happy to see that despite being the middle of Winter in VT, there showroom was immaculate! I would 100% recommend this dealer, and Turner, Zack and Celeste to ANYONE! More

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Bill is exceptional. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. Vast industry knowledge and experience. Bill and Zack kept every promise, and prioritized long term customer relationships over short term gain. More

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Noah and Heritage were very helpful and informative on what would work for our family. what would work for our family. More

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It was a no-hassle sale, and they accommodated my requests. Here are more words to hit the 15 required.... requests. Here are more words to hit the 15 required.... More

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My husband Rob and I agree that this was one of the best car buying experiences we have had in quite a while. Bill walked us through everything from start to finish. He worked diligently on our behalf with car buying experiences we have had in quite a while. Bill walked us through everything from start to finish. He worked diligently on our behalf with Zack to get the deal we were looking for. Zack did a great job making us happy! Celeste was the cherry on top of the Sundae -- explained all the financing to us and the options we had. All were very knowledgeable, friendly -- and patient, as it was past closing time by the time we signed the deal and shook hands. Bill even spent the extra time to go over the car's features and help us set some things up before we left. We would not hesitate to work with this A-team at the H-team again! They are all assets to Heritage Ford! A shout out also to Mark who assisted in getting the car fueled and over for clearning --- and the service team for getting it all done in a timely fashion. More

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Excellent service! Can't wait to do business here with Turner again. Very nice guy, took his time and made sure my husband and I were well taken care of. Can't wait to do business here with Turner again. Very nice guy, took his time and made sure my husband and I were well taken care of. More

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I would recommend the dealership. Very easy to work with when purchasing a vehicle. Both Turner Ede and Celeste DesRosiers were wonderful and down to earth. Thank you both for your ha Very easy to work with when purchasing a vehicle. Both Turner Ede and Celeste DesRosiers were wonderful and down to earth. Thank you both for your hard work. More

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Very pleasant and easy experience! It did take a while for my card to be build and shipped to the dealership. My sales rep, Nathan, always kept me in the loop and and answered all the It did take a while for my card to be build and shipped to the dealership. My sales rep, Nathan, always kept me in the loop and and answered all the questions I had while I waited. There were no surprises. I recommend Heritage Ford to everyone. More

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Very happy with our experience working with Michael and the heritage team closing on our new Bronco. Michael kept us proactively informed of status while we waited for the build and the transaction was a the heritage team closing on our new Bronco. Michael kept us proactively informed of status while we waited for the build and the transaction was a smooth experience. More

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