Chad Votta

Huge thank you to the whole Jerrys Toyota sales team. The Customer Service was outstanding and I was able to get the exact car I was looking for! Khalid D. thank you for a smooth ride from start to finis The Customer Service was outstanding and I was able to get the exact car I was looking for! Khalid D. thank you for a smooth ride from start to finish. I was referred to you and your loyal customer service base is why I chose you! Ray the finance manager was very patient and kind. Never once felt pressured from the time I got there til the time I left and I love that. ⭐️⭐️⭐️⭐️⭐️ More

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2 weeks ago I bought a vehicle from Steve . . wonderful .. however chad and Brent store mangers.. the first day I purchased the vehicle the tire needed to be replaced .. they replaced a week lat . wonderful .. however chad and Brent store mangers.. the first day I purchased the vehicle the tire needed to be replaced .. they replaced a week later I needed new brakes .. chad assisted that the car was Maryland stated inspected it was not he wanted to go back n forth with me at the end told me to bring my car in so they can look at it was in fact my front back and rotors smh !! They fixed only to find the next day my car wouldn’t start! I had to buy a battery and needed an oil change ….. all of this should have been checked before selling the car!!!! Contacted mr chad he was yelling trying to tell me it was nothing wrong with the car Brent was in the background telling me to shut the xxxx up and to hang up on me .. the way I was treated I wouldn’t even recommend a dog to buy a car from there … DONT BUY NO CAR FROM THERE PPL .. contacted the store manager .. he told me he didn’t want to hear nothing I had to say .. a law suit wil be filed! More

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Do not purchase from Jerry's Toyota. I bought a Toyota Certified used car from them, and despite the 160-point checklist supposedly qualifying the car as Toyota Certified, I discovere I bought a Toyota Certified used car from them, and despite the 160-point checklist supposedly qualifying the car as Toyota Certified, I discovered many issues upon delivery that should not have qualified the vehicle as Toyota Certified. These issues include lack of second key, dirty and sticky interiors, sticky windows, melted chocolate in the cubbies, an odor in the interior, puncture in the center console armrest, and loose GPS navigation screen that is shifts when touched and looks like someone tried to repair it with a hack job by inserting something into the gap in the corner of the screen. All these issues should have been caught and addressed based on the 160-point Toyota certification checklist, but they were not. I contacted them the next day to get these resolved, and they told me to bring the car back in to have the issues corrected. After many trips, phone calls, and messages to the director of sales, I finally got a second key. They also "fixed" the puncture in the center console armrest, but unfortunately, the quality of the repair makes it look worse, with a large section of the armrest now discolored and with a different texture. Regarding the GPS navigation screen moving, they told me the bracket inside is broken, so they will not repair it. They even said I broke the bracket, to which I replied how can I break the interior bracket that is behind the screen when the screen itself works fine and is not cracked. I also only had the car less than 12 hours when I told them about the issues. Currently, they are refusing to address these issues. I think it is horrible business to sell a car with the damage and pass it off as Toyota Certified, especially with the price premium placed on Toyota Certification. More

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Straight forward and easy buying process from a wide selection of new and used cars . selection of new and used cars . More

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Excellent with quality service. My sales person Mr Fletcher Dixon was extraordinary. Helpful and kind very patient and gave me exactly what I wanted My sales person Mr Fletcher Dixon was extraordinary. Helpful and kind very patient and gave me exactly what I wanted More

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Your typical aggressive unprofessional salesperson, out to pad his paycheck and not give a care in the world about his customers. As long as he gets the sale. to pad his paycheck and not give a care in the world about his customers. As long as he gets the sale. More

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never will i buy or recommend this place ever. I have now lost Brand loyalty because of this experience. I have now lost Brand loyalty because of this experience. More

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A dishonest dealership. They will overcharge you after a price was agreed upon. Stay away. price was agreed upon. Stay away. More

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Matt Bukowski was great to deal with and gave me a great deal, despite the hard times. He made me feel like I was worth his time. deal, despite the hard times. He made me feel like I was worth his time. More

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Watch them close ! They will try yo sneak in fees and charges hoping you won't notice ! The finance people will have you sign a electronic pad with out telling you what your signing or explaining it to charges hoping you won't notice ! The finance people will have you sign a electronic pad with out telling you what your signing or explaining it to you. Please check the window sticker, they sales people will yell u it has features that it doesn't have !! Best to go some where else !! More

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