Chad Walczak

Manager, Chris corrected the problems that his team did on previous services. Very happy to work with him again. on previous services. Very happy to work with him again. More

by DENNISPAZSR6604 Verified Customer Verified Customer

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Great interaction with a knowledgeable, customer service oriented sales person. Excellent overall experience, but do something to compress the timeline for the purchase. oriented sales person. Excellent overall experience, but do something to compress the timeline for the purchase. More

by greg.palmen Verified Customer Verified Customer

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It was very fantastic and I enjoyed every bit of the transaction. The customer service Assistant was very polite and professional. transaction. The customer service Assistant was very polite and professional. More

by zazaygarwoloquoi@gmail.com Verified Customer Verified Customer

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My car needed immediate attention with scraping sound from the rear brakes. Mitsubishi could not take me and sent me to Mazda. It was determined by Brandon the mechanic that it was no longer safe to dri from the rear brakes. Mitsubishi could not take me and sent me to Mazda. It was determined by Brandon the mechanic that it was no longer safe to drive. I appreciated his accurate assessment. Eric Underwood is the most outstanding person with his calm patient demeanor, great customer service, follow up with updates. Chris the manager is kind and a wonderful person who has attention for detail. Nice touch on the after the service video that he sent. Impressive all around ! My next car is going to be a Mazda because of the service. Pat Rogosheske More

by ROGOSHESKEP Verified Customer Verified Customer

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The team was good and I appreciated the service I got, and I recommend my friends and family to check you guys thank you and I recommend my friends and family to check you guys thank you More

by abdidoon Verified Customer Verified Customer

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Excellent service all the way around, we brought out our lease but will be back to your dealership again. Thank-you lease but will be back to your dealership again. Thank-you More

by GARYFRICKE Verified Customer Verified Customer

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Chad is a great salesman and we like mitsu cars so this was a no brainer was a no brainer More

by MICHAEL.CONKLIN131 Verified Customer Verified Customer

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Our experience was top notch from the sales side to the financing side. The whole team were very nice and helpful. financing side. The whole team were very nice and helpful. More

by rustinjolson Verified Customer Verified Customer

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Great customer service, knowledgeable staff and helpful with suggesting work to minimize unnecessary return trips. with suggesting work to minimize unnecessary return trips. More

by FAC.MGR.NA Verified Customer Verified Customer

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I think I probably had a bad initial experience with Luther Brookdale. The car I bought (160k miles) was not road worthy but that wasn’t obvious from a test drive and casual look-over. The only reason Luther Brookdale. The car I bought (160k miles) was not road worthy but that wasn’t obvious from a test drive and casual look-over. The only reason I didn’t give 5 stars is they should never have let me drive away in it. I’m hoping I was just unlucky. However, their efforts to make it right were admirable. Both the salesman and manager acted well, exchanging the part and setting me up with a rental. The buying experience was also very good. They made small accommodations for me. I would return to Luther Brookdale. More

by JOSEPH Verified Customer Verified Customer

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