Chad Wellborn

Fantastic service. Dejan and Chad were simply wonderful. Out of 10, I give them both an 11. Great customer service and consideration to the buyer. Dejan and Chad were simply wonderful. Out of 10, I give them both an 11. Great customer service and consideration to the buyer. More

Helpful 0

Report | Print

I purchased a new 2021 Ford Escape through the internet custom-order process. My sales contact at Ford Country was Chad Wellborn. During 2021, the entire auto industry experienced some serious supply cha custom-order process. My sales contact at Ford Country was Chad Wellborn. During 2021, the entire auto industry experienced some serious supply challenges due to the worldwide computer chip shortage, so considering the circumstances I was pleasantly surprised by how things progressed. Chad did everything needed to make this a smooth purchasing experience, he did a great job. The Ford Country finance and warranty rep (Ryan Burgess) and front office staff were excellent as well. All the way through, there were simply no problems, and everything was delivered exactly as promised. More

Helpful 0

Report | Print

I just wanted to leave a few words about our buying experience yesterday. We've had some challenges with our credit over the years which resulted in a chapter 7 ultimately. I got connected to Ford Coun experience yesterday. We've had some challenges with our credit over the years which resulted in a chapter 7 ultimately. I got connected to Ford Country by a company called Tidewater, who connected me to Chad Wellborn, a specialist when it comes to these things. Unlike other sales folks, Chad LISTENED to us, took down some information, and gave us the tools to find our next vehicle. Less than 24 hours later he called us with an approval and for the car we wanted, with no money down and opportunity to add an extended warranty. When we came to the dealership, he had the car pulled out and washed, all the paperwork was ready for signing and facilitated our test drives. I say this plural because we had our two year old with us, who was also treated like a king at the dealership, and we needed to take turns test driving the car so one of us could stay with him. After our test drive confirmed the love we had for this 2019 Hyundai Tucson Ultimate, we went in, signed and spoke with Ryan, the finance manager, got our extended warranty and were on our way in less than 90 minutes. That was the best purchasing experience we ever had. From someone who once had a bad experience YEARS AGO at this same lot, they have done a tremendous job at becoming top notch when it comes to customer service. I'll be sending all my friends this way going forward. Thank you Chad, and thank you Ford Country! More

Helpful 0

Report | Print

Chad is wonderful I have like six times in the past years his personality and knowledge is excellent his personality and knowledge is excellent More

Helpful 0

Report | Print

Excellent service! Would recommend this dealership to anyone! Fast, friendly and very professional! Well done Ford Country! anyone! Fast, friendly and very professional! Well done Ford Country! More

Helpful 0

Report | Print

The sales person was great I had come across 2 lemons (bad experience with 2 ford focuses), and I was left with no car, the dealership stepped up and financed me a new car with I had come across 2 lemons (bad experience with 2 ford focuses), and I was left with no car, the dealership stepped up and financed me a new car with no hassle More

Helpful 0

Report | Print

Excellent customer service very easy pleasant experience everyone was very helpful and accommodating any questions I had they answered was a great friendly atmosphere best of the best everyone was very helpful and accommodating any questions I had they answered was a great friendly atmosphere best of the best More

Helpful 0

Report | Print

Everyone at Ford Country was great! They took great care of me and found the perfect vehicle to meet my needs. Chad was very patient and answered all my questions and was very patient. of me and found the perfect vehicle to meet my needs. Chad was very patient and answered all my questions and was very patient. More

Helpful 0

Report | Print

Ford Country is AWSOME This is my fourth car purchased from Ford Country. Every transaction , from first encounter to driving away in my 2020 Ford Energi has been outstandin This is my fourth car purchased from Ford Country. Every transaction , from first encounter to driving away in my 2020 Ford Energi has been outstanding. You never have to worry about the progress of the deal. Chad had kept me advised from the time the order was made until I drove off the lot. But wait! That wasn’t and isn’t the end. Chad has called me a couple of times since making sure I was happy with the purchase, making sure I understood all the features of my car and, generally, how was I. Scott in finance worked wonders with the financing and I ended up better than I originally wanted. I would HIGHLY RECOMMEND Ford Country. As a matter of fact, I have been so impressed with the service and the product that I recommended my son in New Jersey by a Ford Energi as well.. Great car and great service. I actually believe them when they say, “Every thing we do is driven by you!” Thank you. More

Helpful 0

Report | Print

2019 F-150 SuperCrew 4x4 Ford Country and salesman Chad have been nothing but great to work with in regards to us purchasing our Ford F-150 never had any pressure with Chad or Ford Country and salesman Chad have been nothing but great to work with in regards to us purchasing our Ford F-150 never had any pressure with Chad or anyone at the dealership More

Helpful 0

Report | Print