Commonwealth Kia

Commonwealth Motors sold me a car in December of 2023. I was promised a windshield replacement, a touch up paint on the hood, along with replacement vehicle while it was being fixed. Soon after I discove I was promised a windshield replacement, a touch up paint on the hood, along with replacement vehicle while it was being fixed. Soon after I discovered a number of issues with the car. The headlights severely condensate, the drivers side door leaks, the inside driverside I have had to use an ice scraper the windshield wipers stop out of the blue, the passenger side wiper is broken. The temperature showed 95 while is was under 20 degrees. The rotors are beat up, and to date I have not received my warranty information, despite my multiple request. I have not received the complete car fax report. It was sold to me for 4K over book value. Today is January 20 2024 and I still have NO inspection sticker. I was steered into purchasing this vehicle, and will be filing a report with the FTC, and Massachusetts Attorney General. More

Visited their dealership looking for a’22 Soul. They didn’t have the car that I was told was on the lot. Said they would search for it. Added a market adjustment of $2500. Lowballed my trade. Found They didn’t have the car that I was told was on the lot. Said they would search for it. Added a market adjustment of $2500. Lowballed my trade. Found the car that I wanted at another dealership. No market adjustment. Gave me $3000 more for my trade. Will never go back to this dealership. More

I sent in an inquiry for a telluride I found on their website listed for $42K. Michelle Godin responded. She went on to tell me that to lease this car would be $6100 down and $700/month!!! As could ima website listed for $42K. Michelle Godin responded. She went on to tell me that to lease this car would be $6100 down and $700/month!!! As could imagine i was blown away by this ridiculous offer. After going back and forth for awhile Michelle informed me that the website prices are not accurate, that the car has been marked up over $7k and was now $50k due to supply and demand...I completely understand supply and demand...but when your website says one price and ALLOWS YOU TO WORK OUT A DEAL ELECTRONICALLY...you might want to lead with "hey the car cost a lot more than our website says...sorry". She then became condescending and rude "Ive tried to explain the reasoning..." Michelle said "our dealership is ONLY charging $7k over the MSRP and that doesnt include doc fees etc" I have been shopping for a telluride for weeks, i have contacted 6 different dealers and no one else is marking up tellurides more than $4k. I received an email from Lamar Mclaughlin (Director of Business Development) stating that the Disclaimer on the website explains the discrepancy in price. Please see disclaimer below: Lease this 2021 Kia Telluride EX (Model #: J4442) . With $2,995.00 down at $474 for 36 months with approved credit . A $0.00 security deposit is required. Due at signing payment of $4,119.27 includes first month's payment. Lessee responsible for maintenance, repairs, excessive wear and tear, and excess mileage over 12,000 miles/year at the rate of $$0.20/mile. Early lease termination fee may apply. All tax, title, government fees, bank fees, vehicle registration fees, and $483 dealer doc fee are additional. Total monthly payments are $17,073.72 . Option to purchase vehicle at lease end is $26,205.60. Total capital cost of $40,448.00. Financing available through KIA Lease National with some states excluded. Offers cannot be combined with any other advertised offer. See dealer for complete details. Lease and loan quoting is a dynamic process so payments and terms are subject to change prior to contract execution by all parties. The payment quote above assumes that these taxes and fees will be paid at the time of sale by the customer in addition to the down payment amount stated. If these taxes and fees are not paid by customer at the time of sale, the quoted payment will be higher since these amounts will be included in the amount financed. Residential restrictions may apply. In stock units only. Dealer installed accessories are extra. Offer Expires: 01/04/2021 This disclaimer contains all the numbers of the deal i worked out, there is a single sentence in there "See dealer for complete details" which allows them to completely alter the deal...What they are doing is so shady and is false advertising. I would not and will not ever buy a car from any dealership associated with Commonwealth Motors. AWFUL CUSTOMER SERVICE AND OUTRAGOUS PRICES. "Shop us last, you'll love us"...yea i dont think so, never had a worse car buying experience in my life. SHAME ON ALL OF YOU! More