Charles Gamblin
Charles Gamblin at Mazda of Columbia
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Charles Gamblin | Page 2

Sales Consultant

Mazda of Columbia

1717 Providence Rd
Columbia, MO 65202

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3.6
16 Reviews

Dealership Experience

4 yrs

Specialties & Trainings

LEADERSHIP DEVELOPMENT

PLATFORM INSTRUCTION

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3.6

16 Reviews

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16 Reviews of Charles Gamblin

January 24, 2022

Dealership Rating
Employee Rating

I was ripped off they told me to bring a cashiers check I was ripped off they told me to bring a cashiers check in for the amount and they had the sales taxes included a 1500 then when I got there with th More

by PERDELOW
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: MC Dampier , Krishuana Armstead

Jan 25, 2022

Mazda of Columbia responded

I'm so sorry that we haven't met your expectations. We would like the opportunity to investigate your feedback further. I'll relay this message to the management and we’ll work with you to resolve any issues as quickly as possible.

Jan 26, 2022

PERDELOW responded

Please find out where my title is. I was told I would have it within 10 days. And still no title. My 30 day tag is running out

Mar 29, 2022

PERDELOW responded

So it has now been several months since this dealer stole my money No respons or even an attempt to act like they care

Dec 13, 2022

PERDELOW responded

I’ve waited over a year. They said they would relay my complaint to management but I have never heard back from them. I guess they have told me what they think of customers. Maybe you will be the next one. That’s ok. I just purchased another vehicle and it definitely wasn’t from this dealership.

May 18, 2021

Dealership Rating
Employee Rating

Got my car back and had a black sticky substance on my windshield. Things were moved and not replaced.my air conditioner is making weird noises when asked why they told me it was bc it got dirty. Instead More

by ABBISUMMERS2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Krishuana Armstead

May 19, 2021

Mazda of Columbia responded

Thank you for letting us know about your Service business, we appreciate it. It appears that we should have done a better job in several areas. Dealerrater displays only your user name for your privacy. Our General Manager, Steve, requested that you email him your full name and contact information. He would like to look into this further for you. His email is snagel@machens.com. Our apologies, we never want to disappoint our customers.

April 18, 2021

Dealership Rating
Employee Rating

Signs everywhere “Wear a mask”. I saw 1 person, customer service rep, wearing a mask. I thought I was at a MAGA convention. Employees and customers alike wore no masks. I went outside in the cold to wait be More

by maryellenhill23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: MC Dampier , Andrew Reissing, Krishuana Armstead, Dagan Hoer , Jessica Cosner, I don’t know who worked on my car

Apr 19, 2021

Mazda of Columbia responded

Our apologies. The safety of our customers and employees is our #1 priority. We do not want anyone to be unnecessarily exposed and have put policies in place to ensure your safety. Your comments are being forwarded to our General Manager for his review with a request that he look into this. Thank you for letting us know, we do appreciate it.

September 17, 2020

Dealership Rating
Employee Rating

I was in for service twice for automatic window problem. I asked them to also do a check-up of the car to determine if any other problems existed. I asked them both times but it wasn’t done. While waiting More

by monroe.johnndavid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 21, 2020

Mazda of Columbia responded

I would like to apologize for your previous experience here with us! Would you mind sending me your contact info to my email at tgrindstaff@machens.com. I would like to see what we can do to make this right and speak to my manager on this.

August 29, 2020

Dealership Rating
Employee Rating

It's very good and has a lot of respect. Whatever needs to be done with a vecheil gets done I would say good job More

by denadedee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 01, 2020

Mazda of Columbia responded

Thank you for your great review! Our team works very hard for our customers. I will pass this along to the team!

July 23, 2020

Dealership Rating
Employee Rating

The team was helpful and friendly when we came in to trade in our MINI for a new Mazda. 2 test drives and paperwork later, we left happy customers! More

by DELIACWADLINGTON
Recommend Dealer
Yes

Other Employees Tagged: Cody Angel

Jul 24, 2020

Mazda of Columbia responded

Thank you for the great review of Charles, Cody and our team! We're so glad we could help find your new Mazda!

2

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