After a successful career in the advertising business, Charles has been with General Motors since 1982 and Cadillac since 1991.
Read moreDealership Experience
25 yrs, 7 mos
Industry Experience
41 yrs, 10 mos
Languages Spoken
English
68 Reviews
Write a Review68 Reviews of Charles Hughes
June 28, 2017
Great experiences every time we visit regardless of reason Charles is by far one of the most pleasant people we've ever had the pleasure of meeting personally or professionally. We met him while considering pu Charles is by far one of the most pleasant people we've ever had the pleasure of meeting personally or professionally. We met him while considering purchasing a new vehicle at the Heritage Cadillac dealership. He was extremely knowledgeable, courteous, and very helpful both before and after the sale. Formally I was a Lincoln owner from a family of Lincoln owners, but after looking at the stylish Cadillac vehicles, comparing the stats, and the profession salesmanship of Charles I was sold on Cadillac. Every single experience I’ve had at the dealership has exceeded my wildest expectations, thanks in large part to Charles’s attention to customer care details. I’ve enjoyed my Cadillac and after hearing about the first class experiences we’ve had, several of my family members and friends are considering purchasing a new Cadillac from Heritage Cadillac, from Charles Hughes. Rick & Malinda More
May 17, 2017
my sales person was Charles Hughes. I was very impressed with his knowledge of the vehicle leased, furthermore he was professional, he made my experience very pleasant emotionally and fi I was very impressed with his knowledge of the vehicle leased, furthermore he was professional, he made my experience very pleasant emotionally and financially satisfying. More
May 04, 2017
Would Never Buy A Car From Anyone Else! Chuck is the most pleasant person I've ever had the pleasure of making a new car purchase with. My parents have been purchasing Cadillac's from Chuck Chuck is the most pleasant person I've ever had the pleasure of making a new car purchase with. My parents have been purchasing Cadillac's from Chuck for almost 20 years and seeing all the great experiences they had with him growing up prompted me to purchase my very first new car from Chuck 2 years ago. My parents have become close friends with Chuck and every single experience I have with him exceeds my wildest expectations. He is always going above and beyond to make sure his clients are happy and well taken care of. I HIGHLY recommend anyone looking to purchase a new car at Heritage ask to meet with Chuck because I know that he will take excellent care of you. I'll be a client for life so long as Chuck is working at this dealership. More
May 04, 2017
Service beyound compare I've been working with Chuck Hughes for 20 years and as a family have purchased 15 cars.. He makes the car buying process effortless . The service we I've been working with Chuck Hughes for 20 years and as a family have purchased 15 cars.. He makes the car buying process effortless . The service we receive is excellent. The entire staff at the dealership is friendly and very helpful. My service written Burrell always takes care of us when we make service visits. More
May 04, 2017
Incredible Experience - Charles is great I was fortunate enough to be introduced to Charles through a colleague at work after telling them I was in the market for a new Cadillac. Charles is a I was fortunate enough to be introduced to Charles through a colleague at work after telling them I was in the market for a new Cadillac. Charles is an excellent representative of Heritage Cadillac and my experience with him was great. I will certainly recommend him to any friends who may be looking for a new Cadillac. More
Other Employees Tagged: Burrell
May 02, 2017
Highly Recommended!!! This is our 2nd Cadillac we purchased at Heritage, our Sales Representative Charles Hughes is the reason why we keep coming back. This is our 2nd Cadillac we purchased at Heritage, our Sales Representative Charles Hughes is the reason why we keep coming back. He's knowledgeable, honest, he's exceptional to work with, he'll get you best deal. Awesome Guy!! Highly Recommended!!! More
April 27, 2017
All good. This is our third vehicle purchased at Heritage through Charles Hughes. He is the best...courteous, friendly and knowledgeable and the reason we keep This is our third vehicle purchased at Heritage through Charles Hughes. He is the best...courteous, friendly and knowledgeable and the reason we keep coming back. He does more than make a sale; he makes a friend. I always look forward to his annual birthday singing phone call. Thanks Charles! More
November 07, 2012
I have a long and sorry history with car dealerships and buying vehicles in general, but I have to say that my experience with Heritage Cadillac was the best. I have been interested in the ATS ever since C buying vehicles in general, but I have to say that my experience with Heritage Cadillac was the best. I have been interested in the ATS ever since Cadillac announced it was going to be available in late summer of this year, and, as soon they came out, I contacted the Cadillac dealerships in the Chicago area to see for myself. Heritage, and especially Charles Hughes, the sales person, provided me with the best overall service and personal care. All my questions and concerns were addressed and every effort was made to work with me on securing the vehicle and options that I wanted and meeting my price. I love my new ATS and am still getting used to all its bells and whistles (which, by the way, Mr. Hughes and the staff at Heritage are more than willing to help me with, answering my calls and assisting me with my questions). Terrific service all around. More