Raphael was awesome. My wife my daughter and me all recently purchased or leased cars from this dealership with Raphael. My wife bought a QX60 and my daughter leased a QX60 and I leased a QX50.
"Quick and easy sales process"
- Manny For
They honored their part of our sales agreement even when there was a miscommunication. This was a dealership of integrity, honesty and commitment to make a fair deal.
" Review of lease "
This is the sixth or seventh car that I have leased from Fette. I cannot think of a single fault with dealing with this agency both in leasing and service. Their honesty and integrity is beyond question.
"Superb Salesman, poor Certification process"
Brian was excellent at his job in sales. It was sweltering hot that day I looked at the Q40's, and Brian Peynado stayed with me all the while as I carefully studied all 9 Q40's and test drove three. Brian was exceptionally polite, well spoken, friendly, and got the deal done.
The issue with the Certification is as follows: Fette paperwork as well as the Carfax report stated that the brake rotors has been "resurfaced". They were NOT. I noticed the warped rotors the day after picking up the car and one week later took my Q40 to Flemington Infiniti (near where I live). They confirmed the rotors were noticeably warped and had NOT been resurfaced, so they properly resurfaced them. Now the car stops smoothly. I will not be bringing my Q40 back to Fette for service based on this incident, even though Fette is nearby my workplace.
"Great experience "
Received a great offer on a trade in and a great price on a 2019 vehicle. Was a great experience and Paul did a wonderful job.
I’ve been leasing with Fette Infiniti for over ten years. The sales team is just wonderful. They understand my needs and really worked with me to get the perfect car at a great price!
Customer service, friendliness makes Fette Infinity the place to get U new car. Keep the good work. Qx30 is my new car. I lease infinity for the last 12 years
"Lures in the customer with Lies!!"
- Il Park
i went there to lease a 2018 Q60 RS400 AWD on a deal we agreed over the phone. Got there as soon as i got off the work but then i was presented with Lowest Trim in the car i was looking.Mgr says i misunderstood their offer.. How funny how i told them clearly over the phone what i was looking at and had a calls back few times about it. I left dealership w.o lettingnthem that im leaving. Few mins later, got a called back from Mgr saying how rude iam..rofl.. What a joke.
Thx for wasting my precious time Infiniti of Fette.👎
Other Employees Tagged:
Daniel(Online Sales Mgr)
"Great customer service!"
This is my second lease with Fette and I couldn't be more pleased. I love the staff and how they are willing to work with you. I love how dedicated, involved with you they are. My new car was brought in from Pennsylvania...they went far and beyond to accommodate both my needs and my pocket. I truly recommend Fette Infiniti.
"Easy and simple"
The process was easier at Fette infiniti we went in to test drive a car and we were presented the features benefits of the vehicle and overall we were happy after choosing the color and options we drove with the car that day