Charles Inman | Page 2

Fantastic new car buying experience! So refreshing to see such professionalism and absolutely no price gouging! So refreshing to see such professionalism and absolutely no price gouging! More

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This is our second new car we have purchased from this location. Staff is awesome and the process is simple! Cant wait for our next car purchase! location. Staff is awesome and the process is simple! Cant wait for our next car purchase! More

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Purchased a car online and experience was decent. A little clunky in the process and how things transpired from start to finish. Salesman was a bit hidden and reserved in some explanations of questio A little clunky in the process and how things transpired from start to finish. Salesman was a bit hidden and reserved in some explanations of questions etc and was quite pushy until he realized I was not just going to be reeled in at first try. I feel like there could've been more effort to present the car (videos, phone calls, info overall etc) as there wasn't much given from the salesman, I had to initiate basically all the questions which felt a little less than customer satisfaction oriented. More

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The Subaru Superstore of Surprise is absolutely amazing. They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accom They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accommodated my kids while we were signing papers. I will always recommend them while we live in AZ. More

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Great service, friendly staff, and efficient. One of the best dealers I have ever had to deal with One of the best dealers I have ever had to deal with More

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This was the most pleasant car shopping experience ever. Service at its finest with no pressure to buy, but to make sure you are getting the automobile that you want. From the floor sales, to finance, to Service at its finest with no pressure to buy, but to make sure you are getting the automobile that you want. From the floor sales, to finance, to management everyone was great to work with. Looking forward to service visits and doing business with them in the future. I will referring them to my family and friends!! More

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Sales and additional Services done perfectly, we loved it very much! Thanks to all of you! very much! Thanks to all of you! More

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WOW! Thank you Subaru Superstore of Surprise! I especially want to thank Charles Inman (Sales Manager) and Gil Watters (Service Director) for promptly a Thank you Subaru Superstore of Surprise! I especially want to thank Charles Inman (Sales Manager) and Gil Watters (Service Director) for promptly and efficiently addressing each of the concerns listed in my previous review. Mr. Watters actually came to my home with a service technician to provide me with Valet Service. My car was returned by Mr. Watters AND Mark Mauer (General Manager) today. Not only did they resolve each and every item on my list, but they went above and beyond my expectations by attending to items they discovered when my car arrived in the service department. Thank you again Charles Inman, Gil Watters and Mark Mauer, you have restored my faith AND gained a customer for life! More

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What an outstanding experience I engaged with Subaru of Surprise. I’ve bought many vehicles. These folks are in a class all their own. The negotiations were extremely professional and I am not exaggerati Surprise. I’ve bought many vehicles. These folks are in a class all their own. The negotiations were extremely professional and I am not exaggerating that dynamic. Class outfit. I’d urge anyone to seek out this very low pressure and customer centric dealership. I’m fair, but not a pushover with car buying, so my words should mean something to others expecting a fair and honest transaction. They far exceeded my expectations. Btw…. I was referred to them by another customer. The reference was spot on. Thanks for everything Subaru of Surprise! I’ll be back. More

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Easy going, no pressure experience. Friendly atmosphere that allows for making a great decision when ready. Friendly atmosphere that allows for making a great decision when ready. More

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