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Charlie Hook
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307 Reviews
307 Reviews
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307 Reviews of Charlie Hook
April 24, 2024
Excellent service, our seller helped us throughout the negotiation process. It has been a wonderful experience for us, we would definitely do business with you again and we recommend you 100% THANK YOU negotiation process. It has been a wonderful experience for us, we would definitely do business with you again and we recommend you 100% THANK YOU More
by JODIBOMA
Verified CustomerOther Employees Tagged: Drew Brown, Brian Boyd
Helpful 
April 24, 2024
Helped me match my needs to the car that would do the best job, took the time to explain pros and cons of options and seemed very honest. best job, took the time to explain pros and cons of options and seemed very honest. More
by FUNDJ
Other Employees Tagged: Todd Robinson
April 12, 2024
Bought a Toyota Camry last year at this place, was young and naive and got basically eaten alive. Salesman lied about some stupid shortage and how I would never be able to find another one for at least a ye and naive and got basically eaten alive. Salesman lied about some stupid shortage and how I would never be able to find another one for at least a year. Fast forward to now, I’m ten grand in the hole on this thing. Stay away from this place. More
by shanissehenderson
Other Employees Tagged: Blake Fathers, Ryan Burt, Connor McNally, Andrew Bailey
April 03, 2024
I just spent $33,000 for a vehicle at Brent Brown, but we received only one key for the vehicle and they are apparently reluctant to provide an additional key for us. received only one key for the vehicle and they are apparently reluctant to provide an additional key for us. More
by CLEWIS1837
Other Employees Tagged: Brock DeLuca, Colby Sanders
March 28, 2024
The only dealership I will ever buy a car at! !!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy. !!! The overall experience was absolutely stellar. I feel like they really listened to my wants and needs and made the whole experience really easy. More
by Brian B
Other Employees Tagged: Drew Brown, Brian Boyd, Shad Rawlings
March 27, 2024
We were so pleased with Brock DeLuca's attention to our needs and his no-pressure approach to sales. He ably answered out questions and has since the car purchase been available for questions and additiona needs and his no-pressure approach to sales. He ably answered out questions and has since the car purchase been available for questions and additional help. We have rarely encountered an individual as professional and dedicated to do what is right by the customer. Kudos to him and to Brent Brown for having him as a member of the sales team. Let me add that we did shop around and found that the pricing at Brent Brown was fair and honest. That was not our experience at other dealerships we visited. More
by Lin
Other Employees Tagged: Andrew Butcher, Ryan Bell, Brock DeLuca
March 25, 2024
We were treated fairly and professionally at every step along the way. We were especially happy with Brock D. who attended to us. No pressure at all from him, just good sound information and the highest qu along the way. We were especially happy with Brock D. who attended to us. No pressure at all from him, just good sound information and the highest quality of professionalism. More
by Lin
Other Employees Tagged: Andrew Butcher, Ryan Bell, Brock DeLuca
March 04, 2024
I have been very disappointed in your customer service. We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three times to try to find out when my running boards get in and no one has returned my calls. When I was in getting my license plates the guys in the service station were so sweet. But Rick that would know about my running boards was leaving for lunch and couldn't be bothered to find out the ETA of them. I still don't know when they will come in. I am frustrated. When we came in to pay for the truck the front desk girl was super rude and it really just doesn't seem like you want return customers. We paid cash for our vehicle and we do need a car in the next couple years but we will probably won't be buying one from you guys. More
by TRACEELSHELTON
Other Employees Tagged: Rick Elliott, Chris Jacobson , I don't know who Kaua Pouha is he is not who sold us our truck
March 02, 2024
It’s was a great experience for me catering to my every needs, and suddenly one of the best cars for the best deal I could ever find. Can’t wait to do more business with this company. needs, and suddenly one of the best cars for the best deal I could ever find. Can’t wait to do more business with this company. More
by aromanrony
Other Employees Tagged: Brock DeLuca
February 19, 2024
Kyle and Spencer were wonderful to work with on the acquisition of my new 24 Tacoma! Love it! Thanks Guys acquisition of my new 24 Tacoma! Love it! Thanks Guys More
by JOHN@BOARDOFPROVO.COM
Other Employees Tagged: Kyle Bourgeois, Rick Elliott, Spencer Lee
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