I met with Chloe Alsubagh, who showed me many different cars. She was extremely knowledgeable about all of the models that I looked at. She was well versed in all of the options, different packages and prices involved. She did not pressure, but instead let me take my time and thoroughly look over the car at my own pace. Thanks Chloe and INFINITI of Chicago for helping me find a great car.
Very pleasant. People were very helpful. Salesperson saw to all my needs and answered all my questions. I would buy a car from here again.
"Stress free buying experience"
I had the best experience with berman Infiniti of Chicago. They were professional, helpful, and gave me a stress free buying experience. They have a large inventory with plenty of options which was nice to choose from. Overall, Just a really great experience- I’d absolutely recommend them and will probably go back in the future for other purchases.
"Good experience overall "
I loved the service and the honesty up front from Chloe, Iman, and Jordan. They gave me great value and fantastic service. My only small issue was with finance. They were not the most forthcoming about packages they offer and only showed me some packages after I signed off on something that I may have reconsidered if I saw all the options. Overall the quality of the products offered were really good so I'm not upset about signing up for both protection packages but would have liked to look at all packages at the same time. I hope their maintenance and follow up is as good as the service I received when purchasing the vehicle. Kudos to a good team!
"Exceptional customer service and overall professionalism "
Would certainly recommend this dealer to anyone I know. Overall experience was above and beyond what I expected. Thanks staff at Bermans Infiniti . Good luck.
Great experience and we love the car. This is our second lease from this dealer and we are happy to be return customers. Thanks very much!
"Chloe Was Exceptional!!!"
I researched for months my intended purchase of a new Infiniti QX30. After test driving at several places over a week period, I ended up at BERMAN Infiniti. I was contacted by a Mr. Ruiz, however Chloe met me at the entrance. The car I requested was waiting for me! In the test drive Chloe was informative about auto features and just friendly overall.
"Lease of QX50-2019"
I had a very good experience dealing with Chloe as my salesperson She is young but very knowledgeable about the vehicle and I enjoyed working with her!
"Excellent customer service "
Excellent customer service. The waiting area was comfortable and inviting. The attendant was very attentive sand continued to inquire if we all were still ok. My advisor Jermaine was very nice and helpful. Great dealer and I highly recommend.
"Excellent customer service"
- Larry Hill
The dealership did an outstanding job in meeting my needs. They work seamlessly as a team, and nothing I asked for was a problem. I bought the new 2019 QX50, and the exterior/interior and package amenities were not available in this dealership, but they found a way to find my car at another dealer and do a dealer swap to get it. They then delivered the car to my door at my convenience. Best of all, the new car is awesome.