All Salespeople
Sales Department
Napleton Buick GMC
Crystal Lake, IL
267 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
March 26, 2024
The staff is friendly, however if they feel like they
don't like you, they will make sure the vehicle you were interested in will NOT be available, and give you a Whopper of a lie as to Why! Avoid this d
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by Beyettekelly
Employees Worked With
Toni and Kyle
February 02, 2024
I've taken my 2018 Traverse here for service several
times and it's been a great experience every time. The service consultants are very courteous and the department has my car ready in a timely manner
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by Marc
Employees Worked With
Todd Morrison, Jim Sprandel
July 14, 2023
Beware this dealer.
..went in to turn in a leased vehicle (not leased from them), wanted to get an appraisal before handing it over. dealer took my keys...checked out th
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by timbudoff
Employees Worked With
Dan Fitzsimmons