Chris Buffington | Page 7

Friendly and patient service advisor, Chris. Minimal wait time. Also spent some time with Martial, one of the floor salesmen, regarding end of lease options, he explained options and possibilit Minimal wait time. Also spent some time with Martial, one of the floor salesmen, regarding end of lease options, he explained options and possibilities; very helpful. There was not a person who did not smile or ask if I needed help. A very positive experience. More

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Had a quick and awesome experience at HALLEEN KIA North Olmsted the service is always Fast ,, clean atmosphere,, Employees are kind and efficient,, Thanks to Chris my representative for the Day!!,, got me Olmsted the service is always Fast ,, clean atmosphere,, Employees are kind and efficient,, Thanks to Chris my representative for the Day!!,, got me in and out in a timely manner Kudos to you for your excellent service More

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Halleen Kia of North Olmsted. Very friendly, courteous and efficient. They (Chris) returned all phone calls and he kept us updated on the progress of our car. It was there appro Very friendly, courteous and efficient. They (Chris) returned all phone calls and he kept us updated on the progress of our car. It was there approximately 48 days and “if” he grew weary of ushe never showed it… More

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The Hallen Kia service department is prompt and professional. They keep you updated while waiting professional. They keep you updated while waiting More

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Great service at Halleen Kia. Would highly recommend to anyone looking for a new car. Would highly recommend to anyone looking for a new car. More

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I would give negative stars if possible. My experience with the Service Department was awful. On Wednesday 11/16 I arrived at 10:30 for my oil change (scheduled service appointment) and I My experience with the Service Department was awful. On Wednesday 11/16 I arrived at 10:30 for my oil change (scheduled service appointment) and I was told it would take 1hr- 1hr 15mins, which is long, but expected for a dealership. After sitting in the lobby for almost 2 hours, I approached my Service guy at 12:20 to get an update on my vehicle. During the 2 hours I was waiting I was not updated, checked on, or informed on the wait time/ progress even though I saw others being updated on their cars. My Service rep went to check the status, and informed me that it would be 20 more minutes. I was told that they had not started the oil change yet after 2 hours of waiting. I am 8 months pregnant, and it was very uncomfortable for me to wait in the lobby for so long. I told them to not even start the oil change and to just bring my car around so that I could leave, as this entire experience was completely ridiculous. My Service rep apologized and offered me free windshield wipers when I come in for my next appointment, as if that makes the situation acceptable. I went to a location down the street the next day and paid $25 for an oil change, and it took 15 minutes. My suggestion is that you save yourself time and just pay for an oil change elsewhere. There’s no value in a free oil change through Halleen Kia if they cannot even respect your time. More

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Quick and courteous service. Chris was great and very nice to work with. Glad a chose Halleen Kia. Chris was great and very nice to work with. Glad a chose Halleen Kia. More

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Chris Koppi and the entire service staff at Halleen Kia are top notch. From the customer service to the excellent work they perform, I'm always impressed. Thanks again!! are top notch. From the customer service to the excellent work they perform, I'm always impressed. Thanks again!! More

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Always excellent service when coming to Halleen Kia. We have a Hyundai and a Kia in our household and they take care of both for us without a problem :))) We have a Hyundai and a Kia in our household and they take care of both for us without a problem :))) More

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Excellent service and great customer service. Always prompt and on time. From the minute I drive up. Always prompt and on time. From the minute I drive up. More

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