"Carrera Bros rock!!"
Jonny and Chris Carrera where very helpful and very thorough. They where a pleasure to work with and made everything simple. I highly recommended the Carrera Bros and Shortline Subaru!
"For exceptional customer service ask for “Jonny Carrera”"
- Happy Forester Owner
This is the 3rd Forester purchased at Shortline. Initially I asked for Justin since he did a very good job of handling the last purchased. Found out Justin left the dealership but he did call to let me know he was no longer working as a car salesman which was very professional and courteous of Justin.
I went on line and contacted the internet sales manager and was assigned to Chris Carrera but “Jonny” Carrera the brother called before I had the chance to call Chris. They’re brothers!
I talked to Jonny at 10:30 and told him what I was looking for and followed up with an email. Set an appointment to meet at the dealership at 12:30, arrived 15 minuets early and was warmly greeted by Jonny. Much to my surprise car was washed and waiting for my arrival. Jonny is amazing and has exceptional customer service. He really listens and cares about his customer. He’s honest and transparent just as he promised over the phone.
My husband and I have purchased over 30 cars with other dealerships and is very familiar with the.process. His focus was on us and valued our time. We got a great deal on a great car. Thank you Justin! We will recommend friends and family to Jonny at Shortline Subaru.
"Absolutely Phenomenal People and Heart."
Chris Carerra was very patient, and extremely helpful. If I had question he got back to me very quickly with positive answers and the upmost politeness. He was an incredible person to work with and completely took care of my boyfriend and I as we shopped around. He got us in and out really quick. It was a fantastic experience for a very stressful car buying. He really took the stress out. Everyone we met there was very polite and helpful. I highly recommend working with this man! I can't speak enough of how helpful Chris was, and really gave me the confidence in buying my new vehicle. I fully trust the service at this dealership due to my experience with Chris! Thank you guys, you're awesome!