"Best Long Distance Car Buying Experience Ever!"
- Frank B.
We found perfect preowned 2013 BMW 650i Gran Coupe at Certified Benz & Beemer with the exterior and interior color, as well as all the options and packages we desired. When inquiring the availability of the car I was contacted by Jessica who connected me with product specialist Alexander Smith. Both were very professional and great in their communications, Alexander continued as my main contact throughout the whole buying process. After learning more about the car it seemed to be the exact car we were looking for and we decided to buy it unseen. David James from sales discussed the details with me and guided me through the sales process in a very detailed way. CBB placed a 48 hour hold on our car and we finalized the sales documents that were signed by me and returned immediately. CCB also found financing of the balance at a very low interest rate. The car was shipped during the same week I returned the sales documents and when it arrived, we could not believe how a 2013 vehicle with 50,000 miles on it can look and feel as new as this one did. We could not find any dents or scratches anywhere and even the interior looked and smelled like new. We were amazed how nicely the car was detailed in and out, while also being aware that the first owner must have taken extra care of it. After driving the car for a couple of days we realized that the car had no hidden issues and the CBB team assisted us even with some minor things we brought forward until they were resolved. The 10 day return period, as well as the 90 day limited warranty period gave us the comfort to really make sure that all was the way it should be. During our contact with the team at CBB we felt like respected customers and felt very comfortable during the whole transaction. Every individual was very nice and professional and returned our messages and calls to address our questions. Their shipping company delivered the car on time and without any damages or missing accessories. The next time we will be in the car buying market we will check the CBB inventory first to see if we can buy another car from them, rather than going somewhere else. This was the greatest internet car buying experience without having seen or driven the car and I recommend CBB to everyone who finds the car they are looking for in their inventory. Buying a preowned car can be a very frustrating experience and we made quite some of them just looking at cars. If you want to avoid frustration, disappointment, and a waste of your time, I suggest to look at the CBB inventory.
My experience was very good. I appreciate professional and low key environment that makes it comfortable to make decisions. Robert’ attention and follow up was good. He is also a good listener. Thanks
"Always on point and accommodating! "
We’ve purchased 2 vehicles from B.B. over the last year and from the GM to the sales managers, finance and service they have been very professional and follow through and communicate consistently. Thank you for a great experience with both purchases of our vehicles!
"Chris Beaman, Andy Manahl and Chris Fredlake are the best!"
Chris, Chris and Andy assisted my wife and I purchase a vehicle and they made the process very smooth and easy. They were 100% honest and it was all hassle-free. Even a few months later, I had follow up questions and they were very responsive. I will definitely be doing business with CBB again in the future and will refer them to all of my friends and family looking for a new/used vehicle.
Certified Benz and Beemer had one of the lowest priced offers for the vehicle model I was interested in and made purchasing the ride relatively hassle free. My salesman and service guy were amazing but I want to give a special shout out to Randy for assisting me with repairs in a friendly fashion.
"Great buying experience "
Great buying experience all the staff I worked with was Great.
Only thing that wasn’t my favorite was the no hassle price car max approach car was a decent price but haggleing is part of the car buying experience
"Wonderful experience "
I had the good fortune to find CBB on a visit to Phoenix and came away with beautiful used Benz. My sales man, Alexander Smith, was wonderful and I highly recommend him! Sales manager David and finance's Chris also excelled! Add also those beautiful, reasonably priced cars and it was memorable. Kudos!
"Andy Manahl’s Professionalism"
Andy was friendly, knowledgeable, and very patient. He did not employ tactics commonly found in car dealerships. Instead, he took his time answering our questions and addressing our concerns. He was a true professional. I will not hesitate recommending this dealership and Andy to my friends and associates. Chris was also a pleasure to work with. The process was quick and painless. Another professional.
"Awesome non-pressured shopping experience! Chris B. AWESOME"
Love this dealership! Great choices of cars. I am a BMW Lover and got my 4th one with Chris Beaman who is absolutely your guy! He will be my car guy for number 5 whenever that day comes. But for now I am enjoying my new BMW which was a nice gift from my hubby!
"CBB is the Best!"
I'm active duty military and Certified Benz & Beemers answered all my online questions and worked through my out of state sale for me. Nothing but professionals at this location. Simplest car buying process I've been through!