"Ford to jeep"
Went in looking for a cheap 4wd Ford suv, walked out with an awesome jeep grand Cherokee I never thought I could afford. Great service and better deals!
"Very pleased with the customer service"
- Chad and Tricia
Very helpful very easy to deal with everybody we talked to was very genuine and I felt like there was no pressure. We will definitely be back for our next vehicle we purchase.
"Excellent experience and customer service! "
I must say I am very pleased with my experience at Zumbrota Ford! I went there looking to get an escape and came home with a brand new 2018 Ford ecosport. Everyone was extremely friendly and great to work with! No complaints from me!
I have purchased a vehicle from here before and had a great experience the first time so I knew coming in the second time would be just as great. Everyone at Zumbrota Ford really looks out for your best interest. They listen to what your wants and needs are and do everything possible to make sure you walk out of there happy! And I walked out of there above and beyond that!
You guys are awesome very polite caring went above and beyond for us we had a vehicle we hated drove home in a brand new car will definitely come back and recommend.Keep up the great job
"A great experience but..."
We were referred to Zumbrota Ford and specifically to Nick Chaco. He was prompt in returning phone calls, answering questions and getting the process started. We arrived at the dealership, took the vehicle they had picked out on a test drive and began the purchase price. While the scratches on the back passenger quarter panel were a bit concerning, we were told how we could repair them. And repair them we will have to as we live in MN with salt and sand applied to roads 6 mths a year. At the end we were handed 1 key and told we would need to have another made which would cost us about $250.00...this gave us pause...I mean who buys a 2 year old vehicle and is given only 1 key? When we got home, we went to look at the owner's manual, that wasn't there but a receipt from Enterprise rental was, which again gave us great pause. We just realized, we had purchased a "new car" to us but had been used as a rental. Having a brother who used to own a dealership in WI, we were always told to stay away from purchasing those as they were often used and abused. We are now hoping to never have any major issues with the vehicle, but... knowing ... a) it came with 1 key b) had no owners manual and c) was used as a rental car by a huge rental company we would have continued our search for a different vehicle. We've never encountered any of those issues in purchasing vehicles before so this caught us off guard and lesson learned.
Todd was amazing! He was confident knowing he would be sending us home in a new vehicle. He was very attentive in what we wanted and getting us the best! Thank you and will always recommend Zumbrota Ford and will return for future vehicles!
"Customers come first."
- The Blood team
If you have not been to Zumbrota Ford, you are truly missing out. When we purchased our new vehicle, we were, as usual impressed with everyone, from the young men who cleaned our new vehicle, to the salesman, to the service guys, finance guy, and of course the Johnson family. These are hard working individuals who have your best interest at heart.
The atmosphere of the dealership was relaxed and welcoming. We did not feel pressured to make a decision. Nick Chaco and Chris Hayes were friendly and pleasant to work with. Pricing seemed fair and we are pleased with our purchase.
"Best Dealer in the Area!"
I am very happy to say that I have just leased my second Focus from Zumbrota Ford. My family has leased/purchased several Fords from them, and we were satisfied with every transaction. They always make sure the customer gets the vehicle that's right for him or her, even if they have to get it from another dealer. However, they always have a new Ford in stock for even the most unique customers. Drew made sure I was informed about my lease renewal date and my options. When I arrived, Justin was helpful, knowledgeable, and honest. He found the car for me and explained everything about it. Kristin threw in free extras and made the deal easy. Chris got the paperwork done quickly and was able to explain the lease process to me. Steve, the owner, was also there to make sure I was satisfied and welcomed. Great dealership!