Chris Hines

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave such a positive five-star review for National Automotive Group! We greatly appreciate your kind words and are delighted to hear about your consistently excellent experiences with our team. Ensuring that our customers receive courteous and professional assistance is a top priority for us, and we are thrilled that our service personnel have been able to make your visits convenient and stress-free. Your satisfaction and peace of mind are incredibly important to us, and we are glad that our team has been able to deliver on this promise consistently. Your feedback is a great source of motivation for us as we strive to maintain the highest standards of service excellence. We are committed to providing you with the same level of outstanding assistance and support during all your future visits to National Automotive Group. Thank you once again for choosing National Automotive Group. We truly appreciate your business and look forward to serving you for many years to come.

National Dodge Chrysler Jeep Ram responded

Thank you very much for sharing your fantastic 5-star review of your experience at National Automotive Group! We're thrilled to hear that you found our service to be great and our staff to be professional and accommodating to both you and your furry companion. At National Automotive Group, we strive to provide clear communication and understanding of our customers' concerns and needs, so it's wonderful to hear that this resonated with you during your visit. We're delighted to be pet-friendly and are glad that you and your pet felt welcome and comfortable throughout your time with us. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that your automotive needs are met with the highest level of service and satisfaction. Thank you again for choosing National Automotive Group, and we look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you so much for taking the time to leave us such a fantastic 5-star review! We're thrilled to hear that our team at National Automotive Group provided you with attentive, professional, and helpful service during your visit. Ensuring that our customers' needs are met with understanding and kindness is of the utmost importance to us, and we're delighted that you experienced just that. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. Should you ever require further assistance or have any questions in the future, please don't hesitate to reach out. We're here to ensure that your automotive experience remains positive and stress-free. Thank you again for choosing National Automotive Group, and we look forward to serving you again in the future!

National Dodge Chrysler Jeep Ram responded

Thank you so much for your fantastic review! We're thrilled to hear about your positive experiences with Axel and Jerome at National Automotive Group. Providing exceptional service and expert product knowledge are values we prioritize, and we're delighted that both Axel and Jerome exceeded your expectations in this regard. We'll be sure to pass along your kind words to both Axel and Jerome. They'll be thrilled to hear that their efforts made such a positive impact on your car-buying experience. We're fortunate to have them as part of our team. It's wonderful to hear that the paperwork process went smoothly and efficiently for you. We understand that your time is valuable, and we strive to make the purchasing process as seamless as possible for all our customers. Thank you for choosing National Automotive Group for your vehicle purchases, and for trusting us with your business. We look forward to the opportunity to serve you again in the future. If you ever need anything else, please don't hesitate to reach out.

National Dodge Chrysler Jeep Ram responded

We are absolutely thrilled to read your glowing review of National Automotive Group! Your kind words about our pricing, service, and parts mean the world to us, and we're delighted that you had such a positive experience with us. Ensuring that our customers receive excellent value, top-notch service, and quality parts is always our goal, and we're overjoyed that we hit the mark with you. Your satisfaction and feeling of being cared for are incredibly important to us, and we're thrilled to have earned your trust. Thank you for choosing National Automotive Group and for sharing your experience. If there's anything else we can do for you or if you have any further feedback to share, please don't hesitate to reach out to us. We look forward to continuing to provide you with exceptional service in the future.

National Dodge Chrysler Jeep Ram responded

Mr. Cocagne, we extend our sincerest apologies for the errors that occurred. There were significant breakdowns in communication on our end, and our General Manager, Robbie Yates, has thoroughly investigated each aspect where we fell short. This behavior is not in line with the values of National Automotive. Please rest assured, Mr. Cocagne, that we are fully committed to rectifying our mistakes and will diligently examine our processes to enhance the quality of our future services. We appreciate you bringing these issues to our attention, and please know that upper management, especially Mr. Yates, is always available to address any concerns regarding the level of service provided.

National Dodge Chrysler Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you experienced excellent service and professionalism from our team, including Harry Brown, Chris Hines, and Axel. Providing top-notch service is our priority, and we're delighted to know that our team treated you right throughout your experience. Your feedback means a lot to us, and we truly appreciate your recognition of our efforts. If you ever need further assistance or have any questions, feel free to reach out. We look forward to serving you again in the future. Thanks again for choosing us!

National Dodge Chrysler Jeep Ram responded

We would like to express our sincere gratitude for your positive review of National Automotive Group! We are thrilled to hear that you had a fantastic experience with our very friendly staff and that we were able to work out a great deal on your new Ram. Our team takes pride in providing excellent customer service, and it's heartening to know that our salesperson went the extra mile to ensure your satisfaction. Creating a positive and memorable experience for our customers is at the core of what we do, and we are delighted that we could meet your expectations. If there are any specific details about your experience that stood out or if you have any further feedback, we would love to hear more. Your insights help us continually improve and deliver exceptional service. Thank you once again for choosing National Automotive Group. We look forward to serving you in the future and wish you many enjoyable miles in your new Ram!

National Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your wonderful car-buying experience at National Automotive Group! We're delighted to hear that our team made the process easy and pressure-free, ensuring that you got exactly what you wanted. Your family's longstanding business with National Dodge is truly appreciated, and we're honored to continue providing exceptional service. If you ever have further comments or need assistance, please feel free to reach out. We appreciate your recommendation and look forward to serving you and your family for years to come. Thank you for choosing National Automotive Group!

National Dodge Chrysler Jeep Ram responded

Thank you for the 5- star review! We strive to provide a great experience to all of our guests! Luis, Jestin, and Chris are extremely hard-workers and we are glad to see that they made your experience a memorable one. We look forward to our future relationship! If you need anything at all please reach out to (910)347-3777.