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Chris Hochnadel
Chris Hochnadel, Service Advisor, Honda Cars of Rock Hill
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Chris Hochnadel

Service Advisor

Honda Cars of Rock Hill

686 Galleria Blvd
Rock Hill, SC 29731

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1 Review of Chris Hochnadel

July 25, 2018

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Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees

"Horrible experience with the service department. "

- Barbes1027

I took my car in with a problem with the warning lights staying. on. I paid 49.99 for a diagnostic test. The test results clearly stated a certain problem with a part. I had to make a special trip to prepay for the part before they would order it. I went back after the part came in (which by the way they never called to tell me it was in). This did not fix the problem. I still had to pay for the part and labor. They told me I needed another part 1,400.. They also told me I need new washer blades. I just had mine replaced 2 weeks prior. I would never recommend using this dealership. They can not be trusted.

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No
Aug 06, 2018

Honda Cars of Rock Hill responded

Sheri, thank you for working with us to resolve the problems you experienced. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. We appreciate the chance to work with you to resolve the situation, and remain available if you have any further questions or concerns. Our customer are very important to us. Gus Matchunis, Service Director - 803-909-4861

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