"Professional atmosphere. "
The overall experience was excellent. Very professional atmosphere. They worked with you to make a deal and made sure you were happy. Great facility as well.
" Purchased a new vehicle "
Chris Kosinski was our salesman, he was kind and very helpful. I will be going there for all my maintenance needs and I live by Orland Hills. Great experience 😀
"Bought the used car that I came in for!"
Jonathan Trevino met me at the door of the dealership, got me some coffee, and proceeded to help me buy the car I had found online at this dealership. He was very helpful--he even drove me into town to get a check from my bank. :) I dread doing things like this (buying cars), but this was really very pleasant. Great job.
"Fantastic experience ! "
From the time we walked in the door to the time we left, the professionalism and friendliness was impressive. Our salesperson was so patient and clear! Terrific!
"Painless and Quick Experience"
Larry Dulik was my sales rep and did a fantastic job of being transparent when walking me through my options. I came in with an open mind and walked out with a great option for myself.
This being my first time purchasing a car on my own, I needed some impartial input from Larry. It speaks to the fantastic ethics and professional conduct of Toyota of Naperville that at no point did I feel hurried or misled.
What a welcome change of pace. As someone who works in corporate sales, I can appreciate a business that shoots straight and truly cares about long term business with a client. I see myself working with Toyota of Naperville for a long time at this rate. I'll need a vehicle in a few years when I'm done with this Tacoma. And this will be the first place I go to at that point.
Other Employees Tagged:
"For professional honest service go see Toyota of Naperville"
- Leland and Marilyn Lewis
It has not been our previous experience in purchasing an automobile to find a Sales Consultant like Barbara Aceto that actually services a customer. No pressure, answers all the questions, if not sure of the answer will tell you and then goes and finds the answer for you. Takes the time to make you feel that she is there for you. Highly recommend you go to Toyota of Naperville and specifically ask for Barbara!
Leland and Marilyn Lewis
"Happy Repeat Customer/Owner of a Sienna"
Erick reached out to me regarding a possible trade in. This led me to re-consider buying a new Sienna (had wanted to a couple of years ago). He then introduced me to Zeke on the sales side. Together, they made the whole process easy and without stress.
I love my brand new Sienna!
"No buyer's remorse here!! Love my RAV4 !"
My husband and I have never experienced a more pleasant or efficient car purchase EVER! Toyota of Naperville has the process perfected. You'll not find a more knowledgable staff anywhere. Shout out to Erick Heinz, Adam Johnson, Mike Kalis, and Roel Ybarra for all your hard work helping us find the right car to replace our beloved (but old) Camry. Eren Gonzalez in Finance, thanks for making that part easy! We will be repeat customers for sure.
"Excellent, friendly sales experience"
Let's face it. No one really loves car shopping, but we all have to do it. I have been a customer of the great folks at Toyota of Naperville for years. I have purchased and serviced many vehicles there, and am on a first name basis with my great salesman, Mike, the used car sales manager, Tim, and even the general manager Pat O'Brian. I always am greeted warmly, and they treat me with great respect. They understand I am a serious shopper, have done my homework ahead of time, and know what I want. They never try to sell me something I don't want or need. I currently have 6 Toyotas in my family, and they know it. I even take friends and family there to help them buy cars. They will continue to get all my automotive business.
Chris and Caleb are awesome! They are very easy to work with! Caleb explained everything and recommended what I needed it. I did not feel pressured and I was very happy with my service!