Chris Powers | Page 4

I love my Hyundai/Genesis family, the staff have a way of making customers feel like this is where you belong. Great people, great smiles. Great service. I tell everyone about that particular locations becau making customers feel like this is where you belong. Great people, great smiles. Great service. I tell everyone about that particular locations because of the people there. More

by alvalon.whitaker Verified Customer Verified Customer

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Pleasant dealership experience from reception, courteous phone interaction, salesperson’s professionalism and friendly personality, accommodating support staff. phone interaction, salesperson’s professionalism and friendly personality, accommodating support staff. More

by DHENRY0350 Verified Customer Verified Customer

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Went to buy a car, that's what I did. Chris was friendly, patient and knowledgeable. Would defiantly purchase another car from Family. Chris was friendly, patient and knowledgeable. Would defiantly purchase another car from Family. More

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this place has no communication what’s so ever and sucks as a team. Will never recommend to anyone and will never step foot ever again. as a team. Will never recommend to anyone and will never step foot ever again. More

by Mackenziedismang Verified Customer Verified Customer

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Friendly staff, made the process of my new lease so easy! They have a new customer with their level of service! They have a new customer with their level of service! More

by JBOREHAM Verified Customer Verified Customer

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Very knowledgeable and helpful sales staff. Also, the sales managers were very helpful and friendly. Also, the sales managers were very helpful and friendly. More

by phoenixb10 Verified Customer Verified Customer

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I purchased a 2020 Palisade after several weeks looking for a vehicle. I went there to just look and week later made it super simple to call in to verify the vehicle was still available and picked it up th for a vehicle. I went there to just look and week later made it super simple to call in to verify the vehicle was still available and picked it up the same day. I have 2 complaints about the purchase. First time I test drove I noticed one of the turn signal blinkers on the mirror had condensation build up and a 1/4 inch paint chip(fixable under warranty and paint chip could of been fixed at dealer since dealers always have someone to fix scratches /dents on a weekly basis.) Chris and Al promised me several times yea I'll give you call tomorrow so we can setup and appointment to get it fixed. A week later still no callback and I decided to call and left some messages. I was able to reach them but was told they would get back with me to setup appointment. 40 days later after the sale still nothing. Overpromise and under deliver. Part 2 Vehicle was $1000 more to make it certified with the full remainder of the warranty. I said I didn't want it. When it came to the final stage of paperwork and to upsell more extended warranty they tacked on the additional 1000 onto the vehicle price instead of listing it as a separate item like the rim protection insurance that was 1499 listed on a separate line. I should just go there to cancel that since I am sure when it comes time to use it some other hoops I would have to go thru. insurance always give you the run around for claims. Less headache paying out of pocket for repair or rim or tires. More

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Chris was very knowledgeable and did not pressure me. Answered all my questions and had no problem letting me take a few days to make my decision. The sale went extremely smooth and did not take all day, Answered all my questions and had no problem letting me take a few days to make my decision. The sale went extremely smooth and did not take all day, which I really appreciated. More

by HARLEYBAILEY19 Verified Customer Verified Customer

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They made it so easy and didn't play any games. I really appreciated that. Most of all, Chris worked to help us meet our financial goals and made us feel like we were important I really appreciated that. Most of all, Chris worked to help us meet our financial goals and made us feel like we were important More

by WHITEFELICIA39 Verified Customer Verified Customer

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Great customer service and very friendly staff willing to help with any problem or concern. Also have get stories to tell .. help with any problem or concern. Also have get stories to tell .. More

by alvalon.whitaker Verified Customer Verified Customer

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