"NWMS has a genuine team!"
I walked into NWMS luxury cars lot on River Rd in Puyallup without calling or any type of appointment made in advance (just minutes after experiencing one of the worst car showings and total lack of detail and customer service at Carmax Puyallup) and was so positively jolted by a professional, upbeat, responsive sales team. I asked to speak to Bill Preston, the Manager of the dealership whom I spoke with over the phone one month prior. He shook my hand and expressed nothing but thanks that I had come in and then introduced me to Chris Price and Damon Wilson, both true Sales Professionals, who showed me the 2018 Cadilac CTS I was interested in. They went over every pertinent detail and specification of the car and were happy to answer all of my questions. The best part of the experience for me, was the feeling of being welcomed into the environment and the way this team honors the customer experience. They are so easy to speak with and it's nice to feel like you actually like the team of people you are making a large investment with. They are highly communicative without being overbearing. Throughout all of the small steps in the transaction, they would advise what the next steps were, and if they walked away from the desk, they would explain why and were never gone more than a few minutes. They worked with me and made me an incredible deal on a beautiful car that I am extremely happy with! I will take all of my future business to NWMS and highly recommend this team of genuine down-to-earth sales professionals to anyone who is just starting the process of car/truck exploring or anyone who has suffered through the negative ramifications of a corporate drone, like I had at Carmax.
Thank you again Bill Preston, Chris Price, and Damon Wilson for being a great pleasure to work with and taking pride in the work you do!
"Good experience "
Chris Price helped me today and made it a good car buying experience. This was the first and only place I had to stop at and I was able to find multiple vehicles that fit my preferences that I was looking for. Easy, friendly buying experience. Had limited money to work with and they found me multiple vehicles in my range and were able to finance me.
Chris Price took care of me today in every way. He was so respectful and helpful during the process of buying my car. I would recommend him to anybody!
"Great Customer Service "
So far the best customer service while car shopping. Very friendly, know what they’re doing and know what they’re talking about! Will recommend.
"Looking for an Infiniti"
Worked with Chris Price. He was a breath of fresh air and his honest, low key approach was very much appreciated. The management staff was flexible and we worked together to close the deal. Thanks to all.
Our salesman greeted us promptly upon arrival. He had the react vehicle we were looking for in stock and we were on a test drive within 15 minutes after arriving. He got us the rate and payment we needed to make the deal work. I highly recommend coming here for a vehicle.
"Chris Price was amazing!"
Chris was incredibly professional, we came in for one car we were pretty set on but he was able to tell we had a little bit of doubt and encouraged looking at other vehicles (within our price range) and was able to really fight for what we could pay while setting the deal. He was incredibly personable as well and made the car buying process smooth and positive.
Came in to see what deals they had to offer me and I loved the numbers and left completely happy. Awesome people to work with.
"8 months of shopping wish I knew about this place sooner"
Chris Price was very helpful and thorough with helping get me anything I needed to know about my vehcile. He told us about the story of Northwest Motorsports and how it was built and turned into what it is now. He took me on a great route to test drive the vehicle to get a feel for the vehicle.
"Friendly, no pressure"
We talked with Chris Price about a convertible Chevrolet Camero and went for a test drive. Chris was friendly and helpful. The test drive was pleasant and the paperwork was easy.