- Laura VW
Chris was very thorough investigating the challenges of the Airbag error. Tyler, clean cut, looked at me when he spoke, explained his thoughts and walked with me to the car to view the problem. He took it into the shop and came out within 15 minutes. He put it on the computer, cleaning up the error as well as other errors that were behind the scene. He brought my car back out, explained what he did and how the error occurs and sent me on my way. Oh yeah, No Charge!! It was wonderful.
Chris and his team make getting your car serviced easy. They do a great job. Tyler was great as well, he was the one that did my oil change
The service team at Elk Mountain Motors in Glenwood Springs are the best. They stand by their work and they have never let me down. Very friendly staff. I highly recommend paying them a visit.
"The best buying experience out there!"
This was by far the easiest & best car buying experience I have ever had. Audi/VW Glenwood Springs has the best staff out there. It is a low pressure buying experience and had the exact car I was looking for. Even though we are 3 plus hours away from this dealership, it’s well worth the drive. I look foreword to doing more business with this dealership.
"Went the extra mile, literally "
I had to drive two hours to the nearest VW to get a recall completed. 1 mile away the traffic hit a standstill. I I called to let them know I wouldn't make it before closing and Chris (and Josh) said they would stay late and wait for me. They stayed an extra hour and saved me another 4 hour round trip! Thanks!
Other Employees Tagged:
"always great service"
- heja sverige
top notch service every time i bring in our vehicles,tyler and chris makes service our cars easy and painless,thanks for great help though the years.
"Amazing service! "
I got a flat tire before a trip to Denver. Chris and Tyler got me in right away to patch my tire (instead of replacing it) and fixed it fast while working with my schedule. I know they are always busy, but even so, they managed to squeeze me in and get me on my way. Thank you for a stress free experience!
"Excellent help for my V-dub"
I felt taken care of and left feeling grateful for the level of service I received. The service technicians that I spoke with explained everything thoroughly to me. They were friendly, courteous and professional.
"Tyler Glatting is the best."
Every time I get work done on my car, I always ask for Tyler Glatting's help; he is always so nice, organized, and gets things done in such a short time. It always seems to amaze me how quickly and efficiently Tyler gets cars in and out of the dealership - it's not easy being the only one doing your job with so many different clients.
Every single person has been amazing at Glenwood Springs Volkswagen - except for the one or two who never seem to be busy with anything but twiddling their thumbs!
- Leonard K
My GTI needed some service work done. I was in the area and just stopped by the service department to ask a few questions. I spoke with Chris and he explained what needed to be done with my car. I wasn’t expecting what happened next; Chris went to the parts department and found out he had the parts on hand and he could actually get me scheduled that day. He was clear he wasn’t pressuring me but wanted me to know I had options. The final bill came in less than what he originally quoted me. The car runs great and I will return for future service work.