Christian Martinez

Hello sir, I’m taking this to the top to let you know how I was treated by your service department. Yesterday (1/6/2023) I brought my 2019 F150 (which I purchased there), for an 5:00 online appointment oil c I was treated by your service department. Yesterday (1/6/2023) I brought my 2019 F150 (which I purchased there), for an 5:00 online appointment oil change. I pulled into the service area and no one came out, so I go inside and there was 5 people just sitting there doing nothing but I didn’t say anything. Eventually I was helped. At 5:30 my truck was finally moved. At 6:30 my service advisor came out and said we’re backed up, 1 1/2 hours later? Finally got my truck with the oil change and there was no charge. Fine, thank you but none of the other services were done, no tire pressure check, no top off of fluids and no reset of the oil status. There are back ups in this business and I understand it, but at least inform me early if there’s a problem and fulfill your service duties that are required with an oil change and don’t cut corners. More

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I had a wonderful time buying my 2020 F150 Lead Foot, badass truck in August 2020. It went very smooth with RJ, the sales Mgr. and longtime Cowboy fan, like me. He gets his people started. Then RJ gl badass truck in August 2020. It went very smooth with RJ, the sales Mgr. and longtime Cowboy fan, like me. He gets his people started. Then RJ glided me over to the Dude, the Big Easy Salesman, Jared Wingard. He is smooth and cool and pressureless. He then rolled me to financial guru Mike Pisarik, the Okie, like me, and he was personable and efficient! So, I was elated, I had my brand new truck! How could it get better? Well, like dessert, the lovely Alexandra suddenly appeared . She desired to “make it MY Truck”. She helped personalize it for me with cool assessories that just seemed necessary. And today? I still love this truck! Now remember, as my late Dad, the original JP, used to say, “there ain’t nuthin free in this world!” For them to help me, I had to help them with 1. Great credit 2. Great attitude 3. Have enough money to not worry about it. You can’t take it with when your times up. It was a great place to buy a vehicle for me! More

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